An exciting opportunity has arisen for Administrators to work within the Somerset Hub for Coordinating Care team. Due to an exciting change to the service, we will be offering training based in Wells at Priory House. After the induction period, the role will be based in Ashford Court, Taunton.
The Somerset Hub for Coordinating Care includes the Intermediate Care Bed Hub, Somerset Primary Link Urgent Referral Service, Hospital at Home Remote Monitoring Service, and End of Life Care Coordination Centre. We are a friendly, hardworking team with a strong focus on health and wellbeing.
This role will primarily be based within the Somerset Primary Link Team, with opportunities to work across other teams.
Applicants should have strong attention to detail, advanced multitasking skills, and be comfortable working in a busy environment.
Service hours are from 8:00 AM to 9:30 PM, seven days a week, including bank holidays, with no service closure.
Main duties of the job You will work closely with clinicians within the Somerset Hub for Coordinating Care to facilitate smooth referral processes for service users and patients. This includes providing a single point of contact for information transfer and admissions to community hospital beds within the Primary Care Trust.
You will support clinicians by managing referrals, booking transport, liaising with patients, and working across multiple computer systems. You will also coordinate telephone calls and complete various reports.
About us The NHS offers numerous benefits, including flexible working, excellent pension contributions, generous annual leave, career progression opportunities, and exclusive discounts via the Blue Light Card. Somerset offers beautiful countryside, coastlines, and proximity to city centres like Bristol, Bath, and Exeter, as well as London within two hours. The region features affordable housing and excellent educational facilities. Somerset provides a balanced lifestyle of countryside and cosmopolitan amenities.
Job responsibilities Please see the attached Patient Transfer Facilitator Job Description for detailed duties and responsibilities.
Person Specification Qualifications ECDL or the ability to use Microsoft Word, Excel, and Outlook
Experience Experience using IT systems
Additional Criteria Excellent written and verbal communication skills
Driving Licence
Disclosure and Barring Service Check This role is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check will be required to assess any criminal convictions.
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