Who You Are You are a strong leader with a passion for service excellence and customer care. You have experience in managing public housing services or similar, and you're skilled in performance management and service transformation. You thrive in networked organizations and demonstrate agility and adaptability. You possess excellent analytical, numerical, and communication skills, and you can manage complex information effectively. You are committed to professional development and excel in engaging with stakeholders, understanding economic and social environments, and leading successful projects. What the Job Involves The Temporary Accommodation Team Manager is responsible for leading and developing the management of hostels and temporary accommodation services. The role involves managing a team, ensuring health and safety standards, minimizing voids and rent loss, and maintaining relationships with tenants and landlords. You will support the Accommodation Services Lead and contribute to service development, manage performance, and handle complex complaints and casework. The position requires collaboration across public, private, and voluntary sectors, embedding equity, equality, and diversity in service delivery. Skills Strong leadership and motivational skills Effective communication and influencing abilities Experience in public housing service management Ability to think and act creatively under pressure Financial management and budgetary skills Risk management and compliance knowledge Commitment to continuous improvement and development Strong customer service orientation