Service Manager
Falkirk & West Lothian
£35,000 per annum + performance-based bonus | 37.5 Hours | Participation in On-Call Rota
An exciting opportunity has arisen for an experienced Service Manager to join a well-established care at home provider based in the Falkirk and West Lothain area.
Details of this Service Manager position and what our client is offering the successful candidate:
A permanent, full-time contract working 37.5 hours per week (Monday-Friday, 08:45-17:00)
Participation in an on-call rota
A competitive annual salary from £35,000 plus entry into a performance-based bonus scheme
Opportunities for continued professional development, including support to complete SVQ 4 in Social Care
The chance to play a key role in driving business growth and service quality
As Service Manager you will oversee the day-to-day operations of the service, ensuring quality, compliance, and growth. You will lead and manage Care Coordinators and Community Care Staff, directly coordinating 1,500+ weekly care hours. Your role will also involve maintaining compliance with the Care Inspectorate, SSSC, and health and safety legislation, while building strong relationships with local authorities, external organisations, service users, and families.
What the provider is looking for in a Service Manager:
Must hold SVQ 3 with the commitment to complete SVQ 4 Social Care upon registration as Manager
Strong leadership skills with experience managing teams in health and social care
Knowledge of Care Inspectorate standards, CAPA initiatives, and SSSC codes of conduct
Ability to maintain service quality, drive business growth, and manage training, audits, and compliance
Excellent communication skills and the ability to handle complaints, inspections, and regulatory responsibilities
Alternatively, please call Katrusia Prodywus at PSR Solutions now on (phone number removed) for more information.
Please note any offers of employment are subject to an Enhanced DBS/PVG/Access NI check and employment reference checks in addition to verification of UK professional registration (if applicable), right to work in the UK and Occupational Health clearance.
PSR Solutions is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race/ethnicity, religion or belief, disability, sexual orientation or any other personal circumstances.
By submitting an application, you are consenting to PSR Solutions securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation