We have an exciting opportunity for a Hotel Sales Manager to join the team at the Delta Hotels By Marriott Liverpool City Centre.
The Role:
As Hotel Sales Manager, you will play a key role in maintaining and building strong relationships with our key clients, be accountable for proactively soliciting and managing special corporate accounts, group and catering-related opportunities along with total account management of the existing account portfolio. Your focus is to build long term, value-based customer relationships that enable achievement of hotel sales budgets to promote brand loyalty and increase market share.
You will be responsible for, but not limited to:
* Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
* Develops relationships within the community to strengthen and expand customer base for sales opportunities.
* Manages and develops relationships with key internal and external stakeholders.
* Provides accurate, complete and effective turnover to Event Management.
* Identifies new business to achieve personal and location revenue goals.
* Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
* Ensures that the Senior Event Manager and their team are working effectively and efficiently to deliver and exceptional customer experience
* Assist other departments wherever necessary and maintain good working relationships within the whole hotel
* Comply with hotel security, fire regulations and all health and safety legislation
Our Ideal Candidate:
You will have a proven track record in a similar role within a hotel environment. Experience in coaching and developing team members, driving sales and delivering financial results. You will have a warm people orientated demeanour, a gift for paying attention to the smallest details and a positive outlook and outgoing personality.
Perks you deserve:
We’ll support you in and out of the workplace by offering:
* Complimentary use of the hotel gym.
* Tasty and Varied Meals in our Associate Dining Facility
* Enrolment in the Benefit Hub Website - Access to unlimited deals from retailers to restaurants, cinema’s and more
* Discounted Hotel Accommodation Worldwide for you and your Friends & Family
* 23 days holiday plus 8 Bank Holidays.
* Annual Performance Related Pay Review
* Cycle to work scheme
* Pension & Life Assurance
* Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
* Comprehensive Training and Development program
* Company Pension scheme
* Complimentary Carparking