Senior Partnerships Manager – tms
Join us to apply for the Senior Partnerships Manager role at tms. We are looking for experienced partnership leaders to strengthen our relationships with Hilton and other key partners.
About Us
tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With over 1,200 employees across 26 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery. We operate as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, engaging with over 110 million customers every day for clients such as McDonald’s, T‑Mobile, O2, Hilton, Samsung, Starbucks, and adidas.
Team & Reporting
Team: Partnerships
Reporting To: Business Director
Key Responsibilities
As the Senior Partnerships Manager, you will collaborate closely with the Hilton Director Loyalty EMEA to strengthen our client relationships with Hilton, representing tms as an industry leader. Your primary responsibility will be managing and delivering both tactical and strategic partnerships for our key client, Hilton, across the EMEA region. Regular travel to their Watford office is required, and you will be expected to maintain a presence there 2‑3 days a week.
Leadership in Partnership Management
* Extensive experience in identifying, prospecting, developing, nurturing, and managing partnerships with key brands, demonstrating a commercial orientation and a proven track record of running successful partnerships.
* Define, develop and socialize the EMEA partnership strategy, ensuring alignment with global priorities.
* Detail‑oriented and analytical mindset, adept at navigating highly matrixed environments with numerous stakeholders and moving parts.
* Develop compelling partner value propositions that drive new membership, increase occupancy and strengthen engagement.
* Proven ability to lead complex negotiations, including structuring deals, developing commercial proposals, managing margins, and defining critical contract terms.
* Manage and own the end‑to‑end execution of partnership offers, including launch, performance tracking, internal socialization of results and ongoing partner relationship management.
Strategic Vision and Analytical Expertise
* A deep understanding of loyalty programs and loyalty currency models to facilitate informed discussions about value exchange, both internally and externally.
* Demonstrated ability to monitor and enhance partnership performance, driving continuous improvement and maximizing value.
* Ability to identify new business opportunities, leveraging an extensive network of industry contacts while effectively managing senior stakeholders on the client side.
Team Leadership and Collaboration
* Experience in leading and mentoring junior team members while fostering a positive and collaborative team culture.
* Strong stakeholder engagement and management to ensure activity aligns with Hilton Marketing and broader business plans.
* Commitment to professional growth for yourself and your team, including providing constructive feedback and facilitating development opportunities.
* Proven track record of representing the organization in high‑stakes client interactions with professionalism and confidence.
Skills And Experience We Would Like You To Have
* Extensive experience in partnership management, particularly at a senior level.
* Proven experience in establishing qualification questions and building and managing partner outreach processes. Strong attention to detail and the ability to manage and resolve complex discussions and negotiations.
* Strong leadership, communication, and negotiation skills tailored toward engaging with senior stakeholders.
Travel and Presence
* Willingness to travel to Watford regularly (2‑3 days per week) for office presence and relationship‑building activities and once a month to the tms office.
* Potential to travel to visit prospective clients as part of partnership discussions.
And We’d Love You To…
* Bring a strategic and analytical mindset, anticipating market trends and aligning them with client needs.
* Work effectively in a leadership capacity, supporting both senior management and junior team members.
Any of the Following Would Be a Plus
* A well‑established network of industry contacts and the ability to quickly identify new partnership opportunities.
* Experience in the airline/hotel sector would be a benefit.
* Experience in leading business development initiatives and expanding partnership portfolios.
* Familiarity with emerging trends in the Partnerships and Loyalty industry.
If you have any questions about the job, we are open to discussing this role further, so please feel free to get in touch.
Job Details
* Seniority level: Mid‑Senior level
* Employment type: Full‑time
* Job function: Business Development and Sales
* Industries: Business Consulting and Services
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