CGC Event Caterers are recruiting for a Senior Events Manager to join the team at York Racecourse. Often catering for up to 40,000 racegoers on a race day and hosting a wide variety of premier non-race day events, the Senior Events Manager will take charge and ensure a smooth delivery of both C&E and Racing days to the highest standard. This role revolves around managing the F&B team and overseeing all aspects of the racecourse's events services.
About Us
We are also the European Catering Division for ASM Global, the global leader in delivering live entertainment and events. CGC Event Caterers is a long-established caterer with decades of experience in the hospitality industry. We operate at venues of all sizes and have exclusivity at prominent sporting, entertainment, and cultural locations across the UK.
In the UK, we proudly operate at the following venues:
* Eight Yorkshire Racecourses
* Yorkshire Event Centre – Harrogate
* The Sun Pavilion – Harrogate
* LNER Community Stadium – York
* Theatre Royal and Concert Hall – Nottingham
What we can offer
* Work hard at CGC, but be rewarded with time to relax and rest with 25 days of annual leave.
* Support for your life outside of work through our Life Assurance policy.
* Assistance with dental bills, counselling, Physio costs via Healthshield.
* Employee Assistance Programme (EAP) with AXA Health to support mental health.
* Free on-site parking for convenience.
KEY RESPONSIBILITIES
* Manage the management team to ensure all non-race day events are fully set up and delivered to a high standard.
* Oversee and manage retail, conference, and banqueting events as allocated by the Head of F&B.
* Coordinate with the Head of F&B and sales office on scheduling the management team for each event.
* Manage & develop the C&E SOPs, ensuring all events are delivered accordingly.
* Maintain cleanliness and tidiness of FOH & BOH areas for C&E events.
* Work within the P&L parameters to meet targets set by the Head of F&B.
* Handle till programming, floats, reports, and cash reconciliation post-event.
* Ensure accurate and prompt invoicing and billing for all events.
* Manage staffing, recruitment, and onboarding for C&E service staff.
* Adhere to company policies on cash handling and procedures.
* Ensure compliance with food hygiene legislation and health & safety regulations, including staff training.
* Liaise with all departments to ensure smooth event operations and uphold high standards.
* Understand market trends to develop and enhance our offerings.
* Work with the head chef to develop retail & C&E menus.
* Deliver role-specific training to the management team.
PERSON SPECIFICATION
* Minimum 5 years of banqueting management experience.
* Experience in an event-based environment.
* Strong interpersonal skills and decision-making ability.
* Willingness to perform manual handling tasks.
* Hands-on approach and active participation in service delivery.
* Thorough understanding of food hygiene and health & safety regulations.
* Good IT skills.
* Desire to learn and develop your career.
* Personal license holder.
* Level 2 Food Safety Certificate.
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