CBRE Global Workplace Solutions is a leading provider of integrated facilities and corporate real estate management. We are recruiting a Hard Services Manager for our site in Melton Mowbray.
Role Summary
* Serve as campus point of contact responsible for all technical service delivery on behalf of CBRE GWS.
* Execute control processes around maintenance work (planned, corrective and reactive).
* Provide leadership for a range of hard engineering services and ensure compliance with statutory law, CBRE GWS and Mars UK quality procedures. Support audits from a technical compliance perspective.
* Ensure services are delivered in compliance with legislative, client and CBRE health, safety and environmental programmes.
* Act as Hard Services point of contact for all in / out of scope technical activities and provide technical support across a wide spectrum of industrial technical services to the CBRE team and client.
* Assess and authorise technicians on contract for non complex low voltage work, as required for new starters or refresher training.
* Manage a small team of technicians to deliver hard services utilising CBRE‑employed resources (self‑perform). Maximise the volume of work that is self‑performed.
* Manage specialist subcontractors where required, ensuring work is carried out in compliance with legislative, client and CBRE health, safety and environmental programmes.
* Champion maintenance excellence and drive continuous improvement in technical service delivery wherever possible.
* Assist in providing solutions and associated quotations for small project works that fall within a technical/specialist remit.
* Identify potential business opportunities for increased scope and additional services.
* Manage the technical service delivery across the campus.
* Assist in conducting incident reviews and root cause analysis, site stand‑downs and drive consequence management for all incidents in conjunction with the QHSE team.
* Manage life cycle assessment and capital planning process working closely with the account management team and Global Asset Management Director.
* Undertake technical assessments for new change control requests, in line with Mars UK engineering requirements.
* Manage the asset registration process into site CMMS systems, along with the updating and maintenance and operation of the Waltham CMMS system.
* Serve as the go‑to assessor for training requirements for newly installed assets.
Qualifications / Competencies Required
* Engineering Apprenticeship.
* Recognised Level 3 Qualification in Mechanical & Electrical Engineering or similar.
* Qualified approved electrician or mechanical engineer with appropriate qualifications.
* Recognised water/Legionella management qualification.
* Strong knowledge of Health & Safety compliance with a recognised H&S qualification.
* Building Management Systems experience.
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