The Role
To ensure the streamlined and effective operation of the NHSL Core Infrastructure IT Systems Operations team in alignment with the business and strategic objectives defined in the NHSL eHealth strategy.
The post holder will plan, co-ordinate and supervise activities within this team and will work closely with the Head of Infrastructure and other IT senior management to identify, recommend, develop and support cost effective IT Infrastructure solutions for all aspects of the organisation..
The services provided by the post holder have a direct and immediate impact on the continuity of patient care to NHSL.
NHS Lanarkshire
Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
What we'll need you to bring
Be educated to degree level in a relevant IT discipline with extensive experience in a senior technical supervisory/management role within an Information Technology Department.
Have experience in a health service environment and have an excellent working knowledge of all NHS and NHS Scotland IT Infrastructure guidelines and procedures.
Must have an excellent working knowledge in PC and server Operating systems and ethernet technology and possess and in depth technical knowledge of MS Windows Server and Active Directory Services.
The post requires an individual who can demonstrate the following skills;-
1. Planning and organisation
2. Ability to manage workload, prioritise and complete routine and project workloads
3. Ability to successfully work on own initiative
4. Ability to project manage IT Operations projects and deliver on time, within budget and meet all agreed user requirements within a high pressure environment
5. Proven ability to successfully handle multiple, complex and large scale tasks concurrently
6. Communication
7. Proven skills of empathy with staff
8. Excellent communication and inter-personal skills
9. Excellent negotiation skills
10. Excellent customer service orientation
11. Teamwork
12. Ability to work effectively in a team with both technical and user colleagues