Overview of role:
This role is responsible for the inspection, testing, maintenance, fault finding, and diagnosis of electrical systems, using a strong working knowledge of electrical principles and practices. The position involves installing new electrical systems, including lighting and heating to agreed customer standards, as well as maintaining existing installations. All work is carried out in strict adherence to safety guidelines and in compliance with relevant codes, regulations, and industry standards, ensuring reliable, high‑quality, and safe electrical solutions.
Key Responsibilities
* Diagnose and repair electrical problems in commercial and domestic electrical systems, including fault finding, re‑wiring and monitoring
* Respond to reactive repair and maintenance works, including being available “On Call” (on a rota basis) when required and as assigned
* Assess parts needed and place orders in line with company procedures using preferred suppliers
* Conduct routine maintenance and testing on commercial and domestic electrical systems, ensuring installations meet manufacturers’ standards, including emergency lighting, fire alarms and security systems (where qualified to do so)
* Re‑wire faulty electrical systems, including emergency lighting, heating, alarms, door entry and CCTV (where qualified to do so)
* Ensure good quality workmanship in line with company procedures and standards, comply with relevant building regulation codes and follow H&S requirements
* Undertake PAT or other testing (where qualified) on appliances and lighting as part of any planned servicing contract
* Provide exceptional customer service and respond effectively and efficiently to on‑site queries or complaints
* Maintain working knowledge of industry‑relevant regulations and qualifications, attend Tool Box Talks and keep industry knowledge up to date with CPD
* Demonstrate familiarity and knowledge of NICEIC requirements, completion of all relevant certification (where qualified)
* Present a professional image and adhere to all relevant company and H&S regulations, wearing appropriate PPE, uniform and ensuring company ID is visible
* Any other reasonable duties relevant to an electrician working in the field on a social housing and local authority reactive repair, maintenance and planned services contract
Education, Experience and Qualifications
* Previous electrical works experience including lighting (communal and domestic), wiring, installations, alarm/door entry systems, fire prevention systems maintenance
* Level 3 Qualified Electrician
* Qualified to 18th Edition
* 2391 Testing & Inspection
* Strong written and verbal communication
* Excellent organisational skills – good time management
* Excellent customer service skills
* Presentable, professional technician
* Punctual and reliable
* Full valid UK driving licence
Benefits
* Competitive salary
* 24 days annual leave plus bank holidays
* Sureserve Benefits Hub – access to retail discounts
* Virtual GP service, 24/7, 365 days for employees and their immediate family
* Employee assistance programme (EAP), available 24/7, 365 days for employees and their immediate family
* Bike2Work scheme
* Home & Electronics – salary sacrifice purchase scheme
Equal Opportunity
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Reasonable Adjustments
As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact SCE.GroupHR@sureserve.co.uk.
Pre‑employment Checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.
Other
You may be required to carry out other duties in order to commensurate with the post. This will not change the character or purpose of the post but will be necessary to maintain high standards of business practice. The post-holder will be expected to participate in developing Sureserve Quality Standards. This job description may be altered from time to time to meet the changing needs of the Company.
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