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Account manager

Liverpool (Merseyside)
WPA Healthcare Practice Plc
Account manager
Posted: 1 April
Offer description

Liverpool area | Remote with travel required

Build relationships. Grow a client portfolio. Use your network and sales experience to help individuals and businesses access and retain the right health cover.


About Us

JW & CH Health Limited specialises in providing WPA health insurance and cash plans to individuals and businesses. The practice focuses on delivering professional advice, excellent customer service, and tailored health cover solutions for clients.

The company is an Appointed Representative of WPA Healthcare Practice PLC (Healthcare Practice).The Healthcare Practice is a wholly owned subsidiary pf Western Provident Association Limited.We are committed to integrity, transparency, and providing customers with clear and honest advice about their cover.


About the Role

We are looking for an Account Manager to support JW & CH Health Limited and its principal, Judith West, in developing new business and supporting existing clients.

This role combines sales, relationship management, and business development. The successful candidate will generate new business opportunities, support client renewals, and promote WPA health insurance and cash plan products.

The role also involves networking, engaging with prospective clients, and maintaining strong relationships with existing customers while delivering high quality customer service and professional sales advice.


Key Responsibilities

* Generate and close new business opportunities
* Provide insurance quotes through the WPA platform and follow up with prospects
* Manage and support existing clients and handle renewals
* Respond to prospect and client enquiries via email and phone
* Maintain accurate and secure records of client and prospect information
* Promote the business through networking groups and business events
* Represent the practice at business shows and events
* Contact existing clients to generate referrals
* Use LinkedIn and social media to support business development activity
* Follow up and meet with prospective clients as required
* Conduct client meetings via Zoom or Microsoft Teams
* Identify new opportunities to grow the business


Who This Role Is Ideal For

* Someone who enjoys building relationships and meeting new people
* A sales professional motivated by generating new business
* Someone who is interested in longer term business opportunities offered by the role
* Someone comfortable networking and attending business events in the Liverpool area
* A person who enjoys helping clients understand and choose the right health cover


Salary Range


Compensation

In addition to a base salary of £30,000, the role includes a generous, performance-based commission structure, depending on completed policies and quarterly sales targets.


What We Offer

* Opportunity to grow within a professional health insurance practice
* Ongoing training and development including WPA licensing and CPD training
* Participation in WPA meetings and updates
* Supportive environment focused on excellent customer service
* Business and car expenses provided


Expected Work Schedule

* Remote working from home with travel within the practice territory in Liverpool and other areas as required.
* Attendance on an initial 2-week training course in Taunton, Somerset will be requited and on-going training and re-licensing once a year.
* 6-month probationary period.


Desired Skills and Experience

* Ideally a good Liverpool network
* Ability to convert sales opportunities with high integrity and credibility for the long-term building of the business
* Strong interpersonal skills
* Strong closing and relationship management skills
* Business acumen


Benefits and Perks

* Business and travel expenses
* Discounted health insurance
* Limitless commission possibilities
* Company pension.
* Longer term succession of the business for the right candidate.


Interview Process

* Initial screening of applications and CV.
* First virtual interview
* Second in-depth and in-person interview with the possibility of psychometric analysis.
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