Penge Churches Housing Association Director of Operations Full time Salary circa £90k PCHA is a successful, small community-based registered provider of social housing based in Penge, Southeast London. We own and manage approximately 700 homes. This includes homes that we own and those that we manage as part of our partnership with the London Borough of Bromley, and we are passionate about working together with our residents and making a positive impact on our community. We are now seeking a new Director of Operations to help lead us into the future. We believe we punch above our weight and want a Director who can do the same! About the role As Director of Operations, you will: • Work closely with the Chief Executive and Board to shape and deliver our strategy. • Provide inspiring leadership for staff, ensuring excellent services for our residents. • Ensure regulatory compliance across all operational functions. • Act as an ambassador for the organisation, building partnerships with residents, local authorities, partners and stakeholders. About you We are looking for an exceptional leader who brings: • Senior leadership experience in housing, community, or related sectors. • A collaborative, hands-on approach suited to a small organisation. • Excellent communication, relationship building and influencing abilities. • A genuine passion for social housing, community, and inclusion with a strong desire to make a positive impact. Why join us? This is a unique opportunity to make a direct difference in people’s lives, leading a values-driven organisation at the heart of its community. If you are strategic, compassionate and resilient – and excited by the challenge of driving change within a small association with a big heart – we would love to hear from you. If you would like to find out more about the role please contact our recruitment consultant, Julie Kellaway, from The Housing Executive, on 020 7620 3048. Visit www.pcha.co.uk to find out more about us and see the attached recruitment pack for details of how to apply. Closing date for applications is 5pm Monday, April 13 th 2026.