Job Purpose
To provide administrative and clerical support to the Director of Admissions and Marketing team to ensure the smooth running of MNCC Admission and Discharge process.
Role/Duties:
* To communicate effectively with the Director of Admissions and marketing, the Director of Therapy, the Therapy Heads of Department, and all other departments in MNCC, including the Senior Management Team (SMT).
* To provide secretarial and administrative support to the Director of Admissions and Marketing and support with maintaining departmental data.
* To be the first point of call for all initial and general admissions and discharge enquiries, updating the referrals and enquiries spreadsheet with any changes or updates on a daily basis.
* To ensure efficient communications are maintained with relevant internal/external organisations and professionals.
* To support the Director of Admissions and Marketing with scheduling pre-assessments face to face and virtual.
* Follow the admissions process with patient admissions, liaising with internal and external departments, patients and families.
* To prepare documentation for pre-assessments including all referral information for the relevant Senior Nursing or Therapy Manager.
* Arrange virtual tours for potential admissions.
* To organise and maintain the department's Outlook calendar and inbox, responding to emails where necessary.
* To provide general secretarial support to the department i.e. minute taking, filing, printing and photocopying.
* Monitor resident report due dates, liaising with Unit Managers and Unit Clerks to ensure the reports arrive to the ICB's on time, chasing essential urgent reports/documentation when required.
Benefits:
* Company pension
* Discounted or free food
* Free parking
* On-site parking
* Sick pay
Job Type: Full-time
Pay: £12.21 per hour
Benefits:
* Canteen
* Company pension
* Discounted or free food
* Free parking
* On-site parking
* Sick pay
Ability to commute/relocate:
* Brentwood CM13: reliably commute or plan to relocate before starting work (required)
Experience:
* Administrative: 1 year (required)
Work Location: In person