Customer Technical Manager/Food Technologist
Location: Runcton, Chichester
Shift pattern: Monday to Friday
Hours: 40
Contract type: Fixed Term Contract - Maternity cover.
Would you thrive in a role where you're trusted to lead, solve problems, and make a real impact with top UK retailers?
At Vitacress, we're proud of what we grow—and even prouder of how we do it. As our next
Customer Technical Manager/Technical Food Technologist
, you'll be the go-to expert for all things technical with our retail customers, including Tesco, Sainsbury's, Waitrose and M&S.
You'll work closely with cross-functional teams to make sure every product we deliver meets the highest standards of safety, compliance, and quality. From handling customer technical platforms and managing quality challenges, to leading root cause analysis and supporting NPD—you'll play a vital role in keeping everything running smoothly, right first time.
You'll Be Someone Who
* Knows food safety systems and retailer codes of practice inside out
* Has HACCP/VACCP qualifications (ideally Level 3/4 Food Hygiene too)
* Communicates clearly and confidently—whether it's written, verbal, or presenting
* Enjoys collaborating across teams and thrives under pressure
* Cares about doing the right thing and takes pride in quality
Whether your background is in food science, agriculture or technical delivery, you'll be passionate about driving high standards and making things better—every day.
At Vitacress, you'll be part of a down-to-earth team that supports one another, shares knowledge and celebrates progress. If you want to grow your career somewhere that values trust, rigour, and people—you'll fit right in.
Come grow with us. Contact Emily Jones ) if you have any question or just hit apply and she will reach out to you.
Vitacress Herbs
, based just outside historic Chichester, West Sussex, is a primary supplier of Herb and horticulture products in the UK. With our 23-acre site covered in specialist glass houses, we take immense pride in our work ensuring our consumers have a fresh, quality product to enhance their home cooking or enhance their garden environment. We take pleasure in ensuring the best possible standards and we will empower you to do the same. From the way we grow our products, to the relationships we maintain with customers, everyone knows exactly what is going on. We are authentic and grounded. At the centre of everything is a trust that you can feel every day at work. From the herbs that are grown on site; to the investment in facilities and the growth of the business; to growing and nurturing out talented employees, growing is truly at the heart of what we do. Join us and become a trusted partner in our business.