Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
Position Purpose:
The successful candidate will prospect and close Business Process Outsourcing (BPO) contracts with national and international companies across a range of vertical markets.
Job Requirements:
• End-to-end responsibility for designing and executing the strategic sales plan for securing new clients
• This includes but is not limited to prospect targeting, engagement, proposal development, negotiation, closing, and post-closing participation in ongoing account management and optimization activities
• Research and drive business expansion/collaboration opportunities for the customer care market; develop, in conjunction with senior management, the growth and market expansion plan
• Prospect for customer care opportunities and identify niches that have strategic potential to maximize market reach
• Identify and validate new industry verticals and market opportunities for customer care
• Build a predictable pipeline of new business to generate repeatable and profitable revenues
• Execute go-to market plans via targeted campaigns and other sales channels including advisors, influencers, conference attendance, industry events, etc.
• Develop targeted presentations for specific audiences desiring to learn more about CGS services, and technology support services in general
• Work closely with RFP team to ensure high quality of proposals. Submit and handle proposals with full ownership and accountability for the opportunity
Qualifications:
• BS/BA in Business or related field preferred or minimum of Five (5) years of BPO sales experience with proven track record of success
• Highly motivated and competitive with strong initiative, prospecting, and sales close ability
• Possesses established and current relationships with COOs, CFOs, CEOs, Customer Service Directors
• Must possess a proven track record for prospecting and closing new business
• Proven experience in business planning; development of account sales and relationship management plans with proven results
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office products, including Word, PowerPoint, and Excel
• Must possess excellent time management skills
• Must be a strategic thinker, creative, and persuasive
• Strong problem analysis and problem-solving skills
• Willing to travel extensively
• Strong relationship-building skills
• Strong negotiation skills
Compensation & Benefits
The anticipated base salary range for this remote position is between $180,000- $200,000. In addition, Everise provides benefits including medical coverage, dental, vision, disability, a 401 (k), and paid time off. The role will also be eligible for Sales Commissions as per the company's Commission Plan.
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.