Workplace Technology – Principal Solutions Engineer
(Identity, EUC, Collaboration & Communication)
Role Summary
This is a pivotal technical leadership role within the Workplace Technology engineering team — responsible for defining and driving the strategic technical direction across all workplace domains: Endpoint (EUC), Identity, and Collaboration. As a
Principal Solutions Engineer (PSE)
, you will operate at the highest level of technical authority, shaping architectural vision, leading complex design decisions, and solving Tesco's most critical workplace technology challenges. You will work closely with engineering managers, architects, product leaders, and senior stakeholders to ensure our workplace technology estate is modern, secure, scalable, and continually evolving to meet business needs.
Key Responsibilitie
**s
Strategic Technology Leadersh**
* ipDefine and evolve the technical architecture and engineering strategy for Workplace Technology across EUC, Identity, and Collaboration domain
* s.Act as the ultimate technical authority and trusted advisor for architectural design, technical direction, and technology selection decision
* s.Translate business needs and industry trends into actionable technology strategies, balancing innovation, security, user experience, and cos
* t.Champion the vision for a secure, productive, and modern workplace that empowers Tesco colleagues globall
**y.
Cross-Domain Engineering Excelle**
* nceLead design and architecture for complex solutions spanni
* ng:Ident
ity: Active Directory, Entra ID (Azure AD), PKI, authentication protoco
* ls.
EUC: Windows, macOS, Android, iOS, MDM platforms, virtual apps, printing, retail devic
* es.Collaboration & Co
mms: M365 (Exchange, SharePoint, Teams), file services, meeting room tech, voice platforms, digital even
* ts.Define and govern architectural standards, design patterns, and integration approaches across Workplace Engineeri
* ng.Drive forward automation, resilience, observability, and infrastructure-as-code across all technology stac
**ks.
Solution Delivery & Govern**
* anceProvide technical assurance and oversight for high-impact projects, complex integrations, and cross-domain initiati
* ves.Support engineering teams through architecture reviews, design validation, technical deep dives, and solution troubleshoot
* ing.Ensure workplace technologies are resilient, secure by design, and aligned with operational and compliance requireme
**nts.
Innovation & Future Pla**
* nningScan the market for emerging technologies (e.g., Generative AI, Zero Trust, modern endpoint management) and lead their evaluation and adop
* tion.Influence long-term platform evolution, lifecycle management, and technology investment decis
* ions.Shape experimentation initiatives, proofs of concept, and architectural blueprints for next-generation workplace capabili
**ties.
Stakeholder & Leadership Enga**
* gementWork closely with heads of engineering, product leaders, architects, and CISO teams to align on priorities and dire
* ction.Represent Workplace Engineering in enterprise architecture, security, and strategic planning f
* orums.Influence senior stakeholders through clear articulation of technical choices, trade-offs, and business
**value.
Required Skills & Ex**
* perienceProven experience operating as a senior architect, technical lead, or principal engineer in a large-scale, enterprise IT envi
* ronment.Deep expertise in at least two of the three Workplace domains, with strong working knowledge of th
* e third.Demonstrable architecture experience
* across:Directory & Identity
Services: Active Directory, Entra ID, PKI, MFA, Zero Trust
* models.Modern Endpoint Ma
nagement: Intune, SCCM, Apple/Android device management, virtualisation, and endpoint s
* ecurity.Microsoft Collaborati
on Stack: M365, Teams, Exchange, SharePoint, voice/video platforms, and hybrid collab
* oration.Strong understanding of cloud-native and hybrid workplace archit
* ectures.Skilled in automation, scripting, and infrastructure-as-code tools (e.g., PowerShell, Terraform, YAM
* L, Git).Excellent understanding of technology lifecycle management, cost modelling, licensing models, and vendor pl
* atforms.Experienced in aligning technical designs to compliance, privacy, risk, and regulatory fra
**meworks.
Nic**
* e to HaveExposure to Generative AI use cases within productivity or collaboration
* tooling.Experience integrating workplace technologies across store, warehouse, and head office envi
* ronments.Understanding of ITIL, service transition, and operational readiness p
* ractices.Familiarity with governance workflows, identity lifecycle, and access control models in regulated in
**dustries.
Personal**
* AttributesStrategic thinker with deep technical credibility and broad enterprise
* awareness.Highly collaborative, able to influence and guide across engineering, operations, product, and secur
* ity teams.Capable of simplifying complexity and articulating technical vision to non-technical sta
* keholders.Comfortable with ambiguity, able to lead through change and pioneer new a
* pproaches.Passionate about building a modern, inclusive, and high-performing workplace technology en
**vironment.
Worki**
ng at T
escoAs our Principal Solutio
ns Engineer, you'll shape the future of how 300,000+ colleagues work — from head office to shop floor. You'll help us deliver secure, seamless, and world-class digital experiences that power retail innovation at gl
obal scale.