Hearing Loss Outreach Worker
Job Purpose:
Basic objectives of post
To develop social and peer support activities, and to promote the take-up of statutory and voluntary services for people in Merton with Hearing loss. This project will focus on older people and those from Black and Minority Ethnic groups
Duties and responsibilities
· To identify people in Merton with hearing loss who are not accessing services. Through person- centred led assessment identify needs and create action plans specific to individual's needs.
· To identify and organize community support groups and activities for people with a hearing loss around the London Borough of Merton (and Wandsworth). This will complement current activities at MertonVision and create new and current activities in new venues in the local community.
· To develop links with statutory and voluntary agencies to raise awareness of the needs of people with a hearing loss and provide them with information about services available.
· Encourage peer interaction with other local Sensory loss organisations across the SW London area.
· Support Volunteers to ensure activities are fully supervised and supported.
· Provide referral pathway to in-house or their support service organisations.
· Facilitate Clients to access activities from local organisations, including hearing loss awareness training for staff and Centre users and providing Route and orientation support to local Centre.
Person Specification
This post requires excellent interpersonal skills.
Essential
· Experience of working closely with people from all sectors of the community, but in particular to have an understanding of the cultural needs of people from Black and Minority Ethnic groups.
· Experience of setting up activities and/or support groups.
· Ability to communicate well verbally and in writing.
· Good organisational skills.
· Basic computer skills such as word processing, data input, file storage and retrieval.
Desirable
· Knowledge of the impact of hearing loss.
· Able to understand and make a commitment to a code of confidentiality.
· A mature self-motivated and confident person able to relate well to people with a hearing loss, older people and those from diverse cultures.
· To participate in all aspects of the job to meet the needs of people with a hearing loss.
· The ability to work well and proactively within a small team.
· Ability to handle difficult situations calmly.
· The post holder will be expected to work flexible hours according to the needs of the service. This will include some evenings and weekends.
· The post involves a good knowledge of the borough and the ability to travel around the borough independently.
· This post is subject to an enhanced CRB check.
Please send your CV and cover letter to
If you have any queries, please contact
Applications Close Date :
Interview Date : w/c
Job Types: Part-time, Fixed term contract
Contract length: 36 months
Pay: £29,715.00-£32,000.00 per year
Benefits:
* Company pension
* Flexitime
* On-site parking
Work Location: In person