Our client an International Relocation company is looking for Relocation Consultants to join their team in Middlesex. Ideally you will have a minimum of 1 year Relocation or Destination Services experience.
You will be based in their office in Middlesex for 2 days per week and can work remotely for the other 3 days.
This is an exciting opportunity to join a progressive company who can offer you a long-term career.
Your main objective will be to facilitate the overall relocation process for your Corporate Clients and their employees. Working closely with your clients you will have the ability to multi-task handle and solve difficulties proactively maintaining client focus at all times.
Other responsibilities of the Relocation Consultant:
1. Manage all activities including those performed by third party suppliers related to the transfer process the ongoing assignment and repatriation where appropriate.
2. Carry out the pre-assignment briefing and orientation of the assignee on the client's policy including compensation details where applicable.
3. Provide continuous advice and support to both client and assignees maintaining regular contact throughout the assignment.
4. Produce cost projections and calculates assignment compensation.
5. Manage the payments related to the assignment including payroll instructions expenses and invoices.
6. Provide authorizations for requested exceptions to client policies during the course of the relocation process.
7. Prepare monthly reports for Clients on international supplier information.
8. Initiates assignee surveys and undertakes other tasks as required.
We are keen to hear from candidates who have worked within Property Management/Lettings/Travel or any other sector where you have gained exceptional customer service skills and have the ability to problem solve.
The successful Relocation Consultant will have at least 2 years' experience in relocation, and excellent administration skills.
Skills Required of the Relocation Consultant:
9. Excellent planning and organisational skills
10. Excellent interpersonal and communication skills (both written and verbal)
11. Sensitivity to the needs of culturally diverse assignees and their families
12. Initiative and creativity within the parameters of policy and procedures
13. Fluency in IT applications Microsoft Office and related platforms
14. Attention to detail and numeric skills
15. Ability to work well within a multicultural team
16. Ability to work independently prioritize and manage multiple projects in addition to day-to-day activities
17. Flexibility and a willingness to undertake additional tasks as required