Contract Support Manager
Join us and help keep the nations critical networks connected and protected 24/7.
Reporting into the Senior Contract Manager, the Contract Support Manager will be responsible for coordinating safe and effective works across our contracts. Youll manage relationships with internal teams and external authorities, ensuring compliance, efficiency, and high-quality service delivery.
Assist the operational delivery team with day-to-day planning and works implementation
Lead a team of coordinators to provide administrative support to the delivery teams
Line manage, coach and support a dedicated team of coordination staff
Provide customer support and assistance as required
Coordinate and structure virtual and customerfacing engagements, ensuring effective scheduling of meetings and training sessions.
Deliver competent, structured and welllead training
creation and submission of applications for payment, fleet support, creation of task numbers, contract administration and reporting of key contract data
Managing processes and process mapping with the wider management team
Produce periodic customer and management reports
Support and chair customer meetings and attend sitebased meetings
Responsible for meeting and greeting customers and visitors
Management of office administration
You thrive on coordinating teams, managing resources, and supporting projects across multiple sites.
Understanding of financial administration
Confident communicator, able to express technical and financial information proficiently and succinctly
Ability to support project finances, including supporting administration of the forecast and invoicing process
Excellent customer and stakeholder management skills
Full driving licence
We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. BEN1 Car Allowance
26 days holiday, plus public holidays, and the option to buy or sell days annually
Company pension scheme
A range of family friendly policies
Occupational health support and wellbeing portal
Discounts on cinema, restaurants and shopping with Telent Reward scheme.
Were passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
#Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance.