Sales Support Assistant Telford Permanent Salary £26,000 - £30,000 Monday-Friday 9 am – 5 pm / 35 hours We’re looking for a proactive and customer-focused sales support professional to join our internal Merchant Sales team. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building strong relationships, and is passionate about delivering outstanding service to both customers and colleagues. As the first point of contact for incoming and outbound calls and email enquiries, you’ll play a key role in supporting our Area Sales Managers and business clients. You’ll manage a wide range of sales office functions, coordinate technical and logistical support, and help drive performance through targeted marketing and CRM activity. Responsibilities and duties will include, but not limited to: * Respond promptly to inbound calls and email enquiries on the client line * Assist with quotes, sample requests, haulage coordination, pack/load confirmations and stock availability * Manage site registrations and stock reservations * Schedule appointments and support trade day planning * Collaborate with marketing and ASMs to organise display materials * Coordinate special blend requests and provide technical assistance * Monitor CRM system and proactively contact branches to optimise stock levels * Engage merchants to promote produc...