Closing Date
21/11/2025
Job Title: Sewer Operations Manager- Waste Water
Location: Hailsham- Sussex- County wide role around Sussex with occasional requirement to sites - Driving licence required
Work type: Permanent
Hours: 37 hours per week
Salary: Up to £54,200 - depending on skills and experience (plus a business needs car)
A great opportunity to make a difference within Wastewater Network below ground, internally this role is known as Sewer Network Manager!
As a Sewer Network Manager, you will be responsible for the productivity and performance of sewer networks across Sussex, maintaining service standards to ensure that we meet our strategic targets, regulatory compliance and leading a team of sewer network engineers. Working closely with Waste Pump Station Managers and numerous business wide support functions, you will work collaboratively with others to reduce Pollutions, manage flooding's, drive Health and Safety, control your finances, and delivery excellent customer service.
You will be accountable for network performance within the Sussex area managing operational risk, working with Asset Management to ensure that the right Capital Expenditure (Capex) and Operational Expenditure (OPEX) asset improvement plans are in place managing, responsible for OPEX budget for your area and coaching and mentoring your team with a key focus on employee engagement to deliver performance at least cost.
Your responsibilities will include:
•Ensuring that right controls are in place for value, safety, compliance and service risk
•To balance demands and expectations of team, people, resources, compliance, efficiency, quality of the asset and demands from other parts of the business in identifying solutions to problems
•Working with service provider (Lanes - O&M, CBUL - Civils & McAllister - Lining) equivalents to ensure efficient delivery of operations
•Building relationships across Southern Water to ensure that business units work in
•Level of responsibility will require, at times, out of hours advice and support to manage incident response.
•Take accountability of reactive issues within geographical area such as burst rising mains, ensuring contingency plans are implemented and monitored until issue is resolved.
•Ensuring effective controls are in place to identify, manage and mitigate risks. This will include regulatory compliance, financial compliance, service delivery and health and safety. Responsible for contingency plans and Infiltration reduction plans.
Your role will be involved in working with external stakeholders which includes various regulatory bodies such as the Environment Agency, Local Authorities, British Standards Institute and direct customer contacts to resolve issues to give an excellent service. Internally, you will be liaising with a number of operational stakeholders to exchange information about plant functioning and maintenance.
This is an opportunity to join an organisation that is going through change in delivering a much higher service within industry, partners, customers and our employees and to make a difference during an exciting period of growth and turnaround plans. To find out more on our strategies to increase customer engagement, please click on this link!
To be successful in this role, you will have strong leadership skills and experience in pursuing Operational Excellence standards. It is highly advantageous if you have a degree or relevant qualification and working within utilities industry. However, we welcome applicants from operational management background if you have the passion to make a difference! We will need you to be able to analyse management information to understand trends and identify problems with good financial acumen. Working in a highly regulated environment, your role will be pivotal in ensuring the standards of works are compliant to the required industry standards.
Interested, why not apply?