Job overview
This is an exciting opportunity to play a key leadership role within the Supply Chain, Logistics and Transport function supporting NHS services across Wales. The postholder will be responsible for ensuring the efficient, effective and customer‑focused delivery of Supply Chain, Logistics and Health Courier Service operations, enabling frontline teams to provide safe, high‑quality care to patients.
Working within the organisation’s ISO and Quality Management frameworks, the role will lead and support operational teams to maintain high standards of service performance, compliance and continuous improvement. You will contribute to the strategic development of the service, helping to shape future models of delivery that meet the evolving needs of NHS Wales.
A key element of the role involves supporting the Deputy Head of Supply Chain, Logistics and Transport with the oversight and coordination of Receipt & Distribution services across Health Boards in South Wales. This includes ensuring consistent processes, strong stakeholder engagement and effective operational management across multiple sites.
Main duties of the job
As a senior member of the Supply Chain, Logistics and Transport Team, the post holder will play a key role in supporting the Deputy Head of Supply Chain, Logistics and Transport in the effective oversight of Receipt & Distribution (R&D) functions across Health Boards within their region. This role offers an excellent opportunity for an experienced professional who enjoys a varied position that combines strategic planning with day‑to‑day operational management.
Acting as the regional manager, the post holder will ensure the efficient and effective use of resources by leading and coordinating activities across the Supply Chain, Logistics and Transport functions. They will promote cohesive working across service areas, support integrated approaches to delivery, and identify opportunities for improvement to enhance service performance.
The post holder will also be responsible for managing project timelines and deliverables that contribute to the department’s business plan, ensuring that agreed targets are achieved. In addition, they will support the Deputy Head in aligning local and regional business plans with the organisation’s annual delivery plan and Integrated Medium‑Term Plan (IMTP), ensuring consistency and strategic alignment across the region.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.