Are you a people person who thrives on delivering exceptional customer service? Do you enjoy solving problems and helping others? If so, we have a fantastic opportunity for you! We're recruiting on behalf of a leading telecommunications company who are seeking a vibrant, motivated individual to join their friendly and supportive team. This is a customer-facing role where your positive attitude and willingness to go the extra mile will truly make a difference. What You'll Be Doing: Responding to customer enquiries via telephone and email in a professional, helpful manner Providing first-line technical support, such as guiding users to the appropriate teams or resources Logging and updating customer information accurately Working collaboratively with internal departments to ensure excellent service delivery Being proactive in following up and ensuring customer satisfaction What We're Looking For: A self-starter with a strong work ethic – someone who takes pride in their work Excellent communication and interpersonal skills A genuine passion for providing outstanding customer service Confidence using computers and a willingness to learn new systems quickly Friendly, reliable, and adaptable with a “nothing is too much trouble” attitude No technical background is needed – full training will be provided. We're looking for personality, enthusiasm, and a can-do mindset. We invite suitably experienced candidates to apply by following the appropriate links or by contacting Recruit 2 You directly who are acting as an employment agency for this hire. At Recruit 2 You Ltd your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website