Job Title – Retail Store Manager
Department/Sector – Retail
Job Location – London – Seven Sisters
Salary – £30k
Our client is recruiting a Store Manager who will be given the freedom to build the store’s success. They stock a variety of home, kitchen-ware, gifts, healthcare and other products.
You’ll be taking charge of a very big business. This means there’ll be a multi-million operation to oversee, major budgets and P&L to manage and a detailed business strategy to roll out.
You must make sure every member of your team is empowered to achieve great things. They need you to create a friendly, family culture in which colleagues trust and respect each other.
You need to create amazing value for customers.
Responsibilities:
* Coach your team to be passionate and knowledgeable about the products in your store.
* Build the brand and provide customers with the right range, quality, and service to ensure they keep coming back.
* Lead your team in driving trade activity, using your expertise and knowledge to grow sales and maximize profit.
* Deliver a great shopping experience in a safe and secure environment for all customers.
* Meet performance targets.
* Implement change.
Key Skills/Experience Needed:
* Great communicator who shares knowledge and experience.
* Natural and welcoming with customers.
* Take the time to listen and understand staff.
* Great at building strong relationships with colleagues and customers.
* Use energy and resilience to maintain momentum in challenging environments.
* Own decision-making for the store and act quickly, making decisions based on what is right for customers and colleagues.
* Have the energy and drive to deliver beyond expectations.
* Do the right thing whether everything is going well or times are tough.
* Inspire confidence in those around you.
* Aware of competitor activities.
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