Short Intro and About the Job
We are looking for an experienced Warehouse Shift Manager to join our team and be responsible for the following:
1. Lead a Warehouse teams to deliver in all areas of the sites and departments objectives, in line with our S, Q, C, D, M, E targets
2. Maintain a high standard of service to internal/external suppliers/customers with area of remit in the direct delivery model and develop relationships with the key stake holders.
3. Challenge performance & cost drivers in his/her area of responsibility and identify related gaps with the strategy, develops action plans accordingly
4. Contribute to transversal projects breaking silos and optimizing total cost to serve
5. Take advantage of his/her internal network to contribute to SC innovative projects
6. Leading shift performance review and improvement activity planning, leading by example with SIMs and WH reporting
7. Arranging staff availability for non-routine activities. training, etc.
8. Holding Teams and Operators to account and drive performance and improvements
9. Monitoring/Maintaining/Developing Area H&S policy and practice
The succesful candidate will have the following main responsibilities and KPIs:
Safety
10. Animation of safety culture across the teams
11. Deliver of safety improvement plans within the WH areas
12. Involvement in WISE (working in safe environment) cultural and compliance elements
13. Delivery of site target of ‘0’ accidents through ownership of audits, tags, near missed, incident reporting
Quality
14. Reviewing & maintaining warehouse SOP’s
15. Completing competencies assessments and initial training with support from Senior Technicians on 24.7 shifts
16. Completing agency and new starter inductions
17. Submitting and approving change controls to revise warehouse documentation
18. Auditing and managing compliance: 5S, procedural compliance, product compliance, etc.
19. Participating in or leading problem-solving teams, PSG
20. Timely management of quality issues, CARs investigations and completion of SDNs
21. Managing adhoc activities; safety issues, TOPs, risk assessments
22. Know and understands the supply chain processes and is aware of related Dan Go (objectives, main steps, tools, organization & interfaces)
Delivery
23. Drive the SC partnership strategy with customers/suppliers in accordance with the overall strategy
24. Allocating area resource and creating daily resource plan to meet the minimum levels within the WH and escalating/approving agency and overtime requirements
25. Facilitating delivery of the WH SQDCM performance and Daily Sim meeting – to manage performance against the plan
26. Forward checking to ensure everything in place to prevent line downtime: Materials, information etc
27. Weekly analysis of performance data to identify and action sporadic losses
28. Managing visibility / accuracy of all information displayed within the department
29. Cascading communication – targets, priorities, current performance, and activities / plans
30. Responsible for loading of direct delivery to major markets & stock transfer to the central distribution centre
31. Managing Warehouse processes and deliveries RFT
32. Knows the major interfaces in his/her activity within and outside supply chain
Cost
33. Understand the impact of his/her activity on SC & CBU P&L and is aware of the main improvement levers of within SC
34. Use Tekdan/SAP system to monitor, control inventory accuracy
Management
35. Authorising holidays within the shifts and managing absenteeism
36. Key point of escalate for shifts and senior technicians
37. Performance management of shift teams and Senior technicians
38. Creation of teams PDR objectives and providing supporting and coaching to deliver
About You
The succesful candidate must demonstrate the following capabilities:
39. Extensive knowledge & significant experience of the field.
40. Ability to deliver a sustainable performance and seek excellence in execution:
41. Ability to perform in a high performance team in a changing and complex environment.
42. Ability to maintain excellent levels of service in all elements of a wide and varied role
43. Bring relevant observations, ideas and practices for continuous improvements
44. Ability to lead successful teams in a pharmaceutical, food or FMCG environment essential.
45. Ability to create a sense of purpose for team members
46. Can demonstrate a track record of developing and improving performance, in an area across a range of KPI’s, whilst ensuring full compliance with Nutricia Liverpool high quality standards and service expectations.
47. Commitment to delivery of customer service – internal and external
48. Able to develop effective professional working relationships
49. Capable of working on multiple priorities with set targets and time frames
Required experience/background:
50. Understand the SC organization of our customers & suppliers, their strategy, objectives and associated key performance indicators
51. Manage supplier relationships through a clear monitoring of KPIs
52. Develop trust & collaborative mindset with suppliers & customers while using negotiation skills to improve day-to-day work
53. Monitor the procurement process, the MRP parameters and the key components on long term availability
54. Experience with working within process constraints and with capacity constraints to improve the overall site flow
55. Experienced People manager driving a individual development culture
56. Creating and encouraging a team culture
57. Driving best in class mentality
About Us, We offer and What's next
Danone is a major FMCG company in the UK, with market leading brands across four divisions: Waters (Evian, Volvic), Dairies (Actimel, Activia, Shape), Early Life Nutrition (Aptamil, Cow & Gate) and Nutricia Advanced Medical Nutrition (Neocate, Fortisip).
Early Life Nutrition and Advanced Medical Nutrition, which constitute the Specialized Nutrition category, offer nutritional solutions with the shared goal of improving the health and well-being of vulnerable individuals. This ambition stretches from the first day of pregnancy into old age, with similar activities in terms of innovation and scientific research. Specialized Nutrition focuses on allergies, from prevention to treatment, with Early Life Nutrition and Advanced Medical Nutrition working hand-in-hand to foster synergies and strengthen Danone's leading position in this sector. The Nutricia brand is a key asset for both businesses, thanks to a medical legacy of more than 120 years and a recognition of health leaders around the world.
The Nutricia Liverpool site is faced with growing volumes across all business areas, to manage this a new shift patterns for WH teams has been introduced in 2022 to cover 24.7 operations. Nutricia is Europe’s largest specialist nutrition company and the market leader in the UK. We specialise in the delivery of medical nutrition for the very young, the old and the sick, supplying high quality feeds to patients and consumers. Our purpose is to pioneer nutritional discoveries that help people live longer, healthier lives.
When it comes to finding a great place to work there are plenty of things to look for: inspirational colleagues, freedom in your job to make a real difference, and a shared ethos you can truly believe in. Throw in top perks, a responsive and dynamic environment, and unrivalled opportunities to develop personally and professionally and you’ve found something pretty special. You’ve found Danone.
Here at Danone, we put people at the centre of everything we do – whether we’re developing ground-breaking new products, taking care of individual patients, or supporting the community. And if you join us, you can expect exactly that sort of attention too.
Nutricia medical nutrition products have a strong market share. The business is operating within a mature market but there is still scope for expansion both within local and global markets, and the emphasis in the coming years with be on maintaining volume growth, whilst ensuring we drive our cost targets in the right direction.
The role is an ideal opportunity for development towards a broader operations career:
58. *involvement in strategy development
59. *highly transversal role, working actively with most of the companies functions (ops, finance, R&D, medical,…)
60. *high exposure to hierarchy
61. *extremely strong operations mentality