We're looking to recruit a Scheme Manager (Independent Living - Over 55s) in the Liverpool/Wirral area to support our social housing client on an ongoing, temporary basis. This is a part-time role, working 25 hours per week, paying between £15 - £17.30 per hour.
You'll be responsible for overseeing the day to day management of the independent living scheme, providing high-quality customer service and tenancy support to all residents.
Key responsibilities:
* Completing routine health & safety and compliance checks, identifying any issues, logging repairs where required and facilitating access for contractors
* Carrying out morning calls and visits
* Monitoring care packages within the scheme to meet relevant support needs and person-centred care
* Rent collection and supporting tenants in arrears or at risk of tenancy failure by completing assessment of need/risk and devising affordable payment plans where appropriate
* Dealing with low level anti-social behaviour, breaches of tenancy and any other non-compliance
* Assisting with viewings, lettings and sign-ups
What you'll need to succeed
* Proven experience in a similar housing/tenancy management related role, ideally having worked with over 55s or vulnerable individuals
* Experience of lone working and customer service in a customer-facing role
* Knowledge of welfare benefits, care services available through various agencies and safeguarding procedures
* Ability to determine different support needs of tenants
What you'll get in return
* Weekly pay
* Ongoing temp contract
* Part time hours
* Option to be paid PAYE or Umbrella
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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