Job Title: Export Administrator
Location: Bromsgrove
Salary: £26,000 - £30,000
Job Type: Full-Time, Permanent
Overview:
Our client, a fast-growing and highly regarded international brand, is seeking an experienced and organised Export Administrator to join their dynamic team. This is a fantastic opportunity for someone with strong administrative and customer service skills to play a key role in supporting global operations and delivering outstanding service to international customers across 60+ countries.
Role Summary:
As an Export Administrator, you will be the primary liaison for international clients, ensuring efficient processing of orders, clear communication, and exceptional service throughout the customer journey. From managing export documentation to supporting logistics and sales planning, this varied role offers the chance to work in a fast-paced environment where attention to detail and a proactive mindset are highly valued.
Key Responsibilities:
Coordinate international sales trips by assisting with appointment scheduling, travel logistics, and customer communications
Process enquiries, orders, and service requests from global customers with professionalism and efficiency
Liaise with logistics partners to track shipments and provide timely updates to clients
Manage customer accounts and ensure all export documentation complies with relevant regulations
Handle returns, exchanges, and customer queries while upholding service standards
Collaborate with internal departments to streamline processes and improve service delivery
Share feedback and insights to contribute to ongoing service improvementKey Skills & Experience:
Previous experience in customer service or administrative support, in an export or international trade setting
Strong working knowledge of Sage 200, Microsoft Office (especially Excel), and Adobe
Organised, detail-oriented, and able to multitask in a fast-paced environment
Experience with shipping documentation and international logistics is advantageous
A proactive, solution-focused approach with strong problem-solving abilities
If you feel you have the relevant skills and experience for this position please click apply or email your CV to (url removed)