Tesco Colleague - Phone Shops - Northallerton Superstore
Tesco Northallerton, England, United Kingdom
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
We promise a minimum of 12 guaranteed hours each week. Your contracted hours will be scheduled within the times below and you will receive three‑week notice of your shifts.
Availability Window
* Mon – 12:30 → 19:00
* Tue – 10:00 → 14:30
* Fri – 10:00 → 16:30
* Sat – 12:30 → 19:00
Key Responsibilities
* Deliver a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in good working order and available for customers, listening for and acting on customer feedback.
* Create an impression for customers that you can be proud of, role‑model great standards of dress and be ready to serve customers.
* Follow the service culture in your department, role‑model helpful and friendly service behaviours and demonstrate enthusiasm to do what’s right for customers.
* Protect the legal brand by delivering legal compliance, understanding all safe and legal routines and demonstrating due diligence in your department.
* Support your manager to control costs, deliver budgets, maintain stock record accuracy and be prepared for stock control routines.
Requirements
* A passion for delivering great service, greeting customers with a smile, and serving them with pride.
* The drive and motivation to work in a sales and service environment.
* Ability to adapt to working in a fast‑paced, ever‑changing environment.
* Passion for human connection and building relationships with colleagues to create a team spirit.
* Being on time, well presented and ready to be a brand ambassador.
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* Get 10% off and 15% on pay‑day weekends – save up to £2,000 a year with the Colleague Clubcard.
* Access to free wellbeing services with a range of resources to support your mind, body and life.
* Exclusive colleague deals on handsets and sims – these amazing deals can also be shared with family and friends.
* Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
* Benefits to suit you – choose what you use from discounts and shares to cycle‑to‑work schemes.
* Uniform provided and policies to support you for all life moments, big and small.
* Access to colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.” We are committed to diversity and inclusion. We welcome flexible working and are fully accessible for candidates who need it.
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