JOB DESCRIPTION
TEAM LEADER
ACCOUNTABLE TO: Registered Manager, Deputy Manager, and Clinical Lead
LOCATION: Birmingham /Walsall / Wolverhampton
JOB SUMMARY
To professionally lead the care team during any span of duty, ensuring that a safe, effective and
efficient care service is maintained which meets the needs of children, young people, and
stakeholders. To provide care to children and young people with mental health and complex
needs in accordance with their assessed needs to an industry leading standard; by adopting a
child centred approach that fosters self awareness, personal growth and gives each person the
strongest voice with regards to decision making and lifestyle choices. To work as part of a staff
team, under the supervision of management.
RESPONSIBILITIES
• To provide leadership to the team acting as a positive role model at all times.
• Manage rotas on a daily basis.
• Lead the shift, ensuring staff give support that follows individual’s care plans and daily support
plans.
• Provide effective supervision to the Seniors and Support Workers on your team.
• Provide on call cover as arranged by the Home Manager, working within on call guidance.
• Motivate, support and mentor the staff when needed.
• On each shift ensure staff complete all necessary paperwork to an acceptable standard and
sign off
• To provide the highest quality care and child-centred support to children and young people
with learning disabilities and complex needs.
• To support children and young people in achieving positive outcomes as outlined in their
placement plans, and in line with Quality standards.
• To work as part of a staff team, under the supervision of management.
• To carry out and complete daily shift planning and handover.
• To administer medication in line with CAYP health plans.
• To be responsible for managing daily budgets.
• To contribute to a positive working and living environment, maintaining professionalism and
co-operating as part of a team.
• To take responsibility for your own training and development, to complete work set and to
fully commit to learning opportunities.
• To promote Children’s Rights and safeguard children and young people’s welfare.
• To adhere to Health and Safety legislation and policy.
• To promote Equal Opportunities for all, embracing diversity and impeding discrimination.
• Respect the cultural, religious and personal practices and needs of children and young people.
• Be flexible with your approach in order to meet the needs of children and young people
supported by Care Perspectives Limited. This will include travel to and support at other
services registered by the organisation and in working times and patterns.
• To retain confidentiality at all times.
• To know and follow all of Care Perspectives Care Services Limited’s policies and procedures.
• Be accountable for your own standard of practice.
MAIN DUTIES
• Working with the Management team to ensure that systems and standards are maintained
at a high quality level.
• To be nominated daily shift lead, by planning organising and ensuring completion of team
duties for the nominated shift and handover to oncoming shifts.
• To motivate, support and guidance for staff on duty, on all shifts.
• To provide on call support for staff, from home on a rota basis.
• To provide quality supervision and appraisal to nominated staff members in line with staff
plans and as designated by the management team.
• Organising rotas and ensuring correct deployment of staff team, in line with safety and
individual homes budgets.
• To provide high quality care and support for children and young people in residential services
and in the community.
• To identify and follow all policies and procedures including the Codes of Practice for social
care, including Quality Standards.
• To contribute and develop quality care plans for young people.
• To actively promote and take part in social, leisure, educational, life skills, holidays and other
activities with children and young people.
• To support each young person to maintain a high standard of personal care; including intimate
care, personal hygiene, health and sexual health needs and awareness and any mobility
support that is needed.
• To support the medical health needs of children and young people, inclusive of medication
administration, medical appointments and therapeutic and mental health and wellbeing
needs.
• To follow and contribute to all child-centred planning, including risk assessments.
• To assist children and young people in their preferred methods of communication; support
them to develop communication skills and communicate need.
• To contribute to positive behaviour management, including PRICE methods.
• To keep accurate daily records, following the organisation’s procedures and in line with the
Data Protection Act 1998 and confidentiality policy
• To help plan and support suitable holidays and activities for children and young people.
• When required, to drive the company vehicle(s) and to ensure the upkeep and maintenance
of such vehicles.
• When required, to key work and take on those responsibilities, including maintaining all
relevant records.
• Support children and young people to develop independent living skills in line with their
placement plan and/or leaving care plan.
• To keep accurate accounting and recording of financial expenditure and to be responsible for
monies when appropriate.
• To follow individual’s activity planners, menu plans and any shift plans that are in place.
• To contribute to the maintenance of cleanliness and Health and Safety standards by the
completion of daily domestic tasks and record-keeping.
• To cook and prepare meals for children and young people, ensuring dietary needs are met
and Food Hygiene Safety Standards are followed.
• To ensure regular attendance and contribute to team meetings, fully committing to joint
decisions and continuous improvement of the service.
• To actively participate in supervision, maximising the potential for personal development and
overall service development.
• To attend training when required and to contribute to your own personal development plan.
To feedback your knowledge learned to the rest of the staff team when required.
• To work in accordance with the company’s mobile phone and IT policies.
• To behave in a manner that reflects positively on the company at all times.
• To work closely with other members of the team for the ultimate benefit of the people living
in the home.
• Support people to manage their resources and finances.
• To ensure that you receive all receipts, change and any accompanying paperwork before the
end of the shift.
• To give practical support to individuals in line with their care plan and policy.
• Ensure Petty Cash and people’s monies are checked, balanced and recorded at the end of
your shift.
• Financial discrepancies must be reported to the manager immediately.
• To keep updated with all financial policy and procedures.
• Ensure staff team support children and young people in their education; to assist with
homework, encourage skills and provide an appropriate learning environment at home,
attend education and support young people in education placement when required.
• To support children and young people to build and maintain relationships; with families,
friends and their wider community. To be polite, courteous and welcoming to visitors and the
local neighbours.
• To lead and take part in external reviews and meetings and liaise appropriately with
professionals.
• To immediately alert senior managers of any safeguarding concerns.
• To contribute to the maintenance and respectful use of equipment within the service,
reporting any concerns to manager/maintenance in a timely manner, ensuring safety is of
paramount concern.
• To work unsupervised when required and to follow the organisation’s ‘Lone Working’ policy
and procedures, referring matters of importance through the ‘on-call’ system.
• To be aware of and keep yourself updated regarding the regulatory frameworks within which
you work; be that national, local or organisational developments.
• To undertake any other duties as requested by your line manager.
• You will be required to work flexibly on a rota basis to meet the needs of the service, this
includes weekends, bank holidays and sleep ins.
• Ensure work is recorded accurately and appropriately in compliance with the company
requirements and that records made and personal information used are in compliance with
the Data Protection Act and the standards of information governance.
• This is not an exhaustive list of duties; you are expected to carry out other duties within the
scope of the role.
QUALIFICATIONS, SKILLS & EXPERIENCE
• Have at least 2 years experience working with Children and young people in a residential
setting who have mental health complex needs, high level of attachment, challenging
behaviour which includes verbal and physical aggression, threats to staff, and missing from
care.
• Level 3 Health and Social Care, Children and Young People qualification or
equivalent.
SAFEGUARDING STATEMENT
Care Perspectives Limited is fully committed to promoting the rights of young people and ensuring that
their welfare is safeguarded at all times