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Are you a natural relationship builder with a talent for keeping clients engaged and delighted?
Do you love to build partnerships, drive engagement and deliver results?
We are excited to be working with one of the UK's fastest-growing travel platforms who are looking for an experienced Client Services Manager who can manage accounts with care, deliver measurable results, and create engagement strategies that make an impact.
This role is all about managing corporate partnerships – from onboarding new clients to delivering long-term value. You’ll work closely with HR, People, or Benefits Managers, acting as their trusted point of contact, and will design creative campaigns to keep employees engaged all year round.
What You’ll Be Doing
* Smoothly onboarding new business clients and setting them up for success
* Leading monthly or quarterly check-ins to review performance and progress
* Monitoring usage, engagement, and satisfaction metrics
* Presenting clear reports and recommendations for improvement
* Designing and delivering tailored engagement campaigns (launches, updates, competitions, events)
* Collaborating with internal teams to create impactful client-facing materials
What We’re Looking For
* Proven experience in account management, client services, or B2B relationship management
* Strong communication and presentation skills
* Confident using CRM tools, Excel, and reporting dashboards
* Highly organised, with the ability to manage multiple clients at once
* Experience working with HR, employee benefits, and travel and leisure accounts is a plus
Why Join
* Competitive salary package based on experience
* Access to exclusive membership perks for you and your family
* Flexibility with hybrid working arrangements
* A collaborative, fast-paced environment with career growth potential
Ready to bring your client and project management skills to a role where you’ll see the real-world impact of your work... Apply today!
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