Join to apply for the Hire Controller role at FTH Hire Group
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Join to apply for the Hire Controller role at FTH Hire Group
This range is provided by FTH Hire Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
FTH Hire Group is one of the largest independent plant and tool hire companies in the UK, with 19 depots across the South of England, Wales and Scotland. As a result of our expansion plans, we are looking to take on additional high calibre team members.
The Hire Controller role provides a fantastic opportunity to contribute to the ongoing success as the business continues an exciting growth plan. This is a pivotal role within the depot, working both internally, operationally and directly with customers. Through providing opportunities to evolve the depot’s customer service delivery, you will be strengthening our market presence by being responsible for the smooth running of the Hire Desk and control of all hires coming in and out of the depot.
A background in construction or plant and tool knowledge is essential to succeed in this role.
Main Responsibilities:
* Oversee and manage the whole depot hire operation, in an efficient, personable and professional manner.
* Managing Core 80 stock levels to support our customers.
* Pricing support with the team when Depot Manager is absent.
* OMS Champion (Syrinx).
* Opportunity to be involved in developing existing and new customer accounts through outbound sales activity.
* Receiving incoming calls and sales enquiries as required.
* Identify new business opportunities from inbound enquiries and work with local and regional team to secure new business wins in line with company sales goals.
* Spot check inbound / outbound activity against hire contracts, monitoring and reporting any damage to equipment in line with company expectations.
* Manage on hires and off-hires, and general enquiries in line with company standard.
* Support and achieve delivery of sales growth targets for all FTH products and services.
* Responsible for (in conjunction with the X-hire team) the X-hire allocation; identifying and prioritizing customer requirements in order to maximise opportunity.
What you will need to bring to the role:
* Effective organisational and communication skills
* Committed to providing an industry leading service delivery approach to business development
* Capable of developing strong client relationships
* Confidence to work on own initiative
* Good planning and preparation skills
* Flexible in approach to the role to meet business requirements
* Self-Confident and ability to work under pressure
* Negotiating skills essential
* Time management essential
* Competent levels of IT understanding
* Proven experience in selling products & services to end user
* Commitment to self-development
* High level of integrity and trust
Benefits:
* Loyalty bonus scheme
* Pension - auto enrolment
* 28 days holiday (inclusive of Bank Holidays)
* Perk Box
* Birthday Gift
Job Types: Full-time, Permanent, Monday to Friday 7:00am to 5:00pm
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Contract
Job function
* Job function
Accounting/Auditing and Finance
* Industries
Construction
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