Field Service Technician - Cabling & GSM
2 months ago Be among the first 25 applicants
Role Overview
We are seeking a Field Service Technician ideally with a data cabling background and a willingness to learn new technologies. The ideal candidate will possess logical and practical thinking skills and may have experience in systems or mechanical work (e.g., electrical installations, HVAC Repair). This role involves working with Data network cabling, GSM auto diallers, and lift alarm systems, ensuring proper installation, signal strength, and emergency call reliability.
Key Responsibilities
* Review, confirm, and install necessary cabling for GSM and autodialer system integration.
* Diagnose and resolve network dropouts, interference, and connectivity issues.
* Understand VoIP, SIP, and PSTN communication protocols.
* Conduct site surveys and optimize antenna placement for better signal reception. Identify and allocate engine rooms and optimal placement for devices like Robustel- Elevator Voice Gateway to ensure the best GSM signal strength.
* Optimize signal strength and troubleshoot issues.
* Work safely within lift environments (training provided).
* Collaborate with engineering and technical teams to improve system efficiency and performance.
* Maintain documentation, service logs, and installation reports.
Requirements
* Experience in cabling installation (structured cabling, telecom, POS systems, networking, or electrical systems).
* Logical and practical problem-solving skills with a hands-on approach.
* Understanding of low-voltage electrical systems, wiring, and grounding.
* Willingness to learn and adapt to new technologies (training provided for GSM systems).
* Basic understanding of mechanical or electrical systems (e.g., HVAC, lift systems, security systems) is a plus.
* Ability to work independently and manage on-site installations efficiently.
* Comfortable working in lift environments and understanding safety protocols (training provided).
* Strong communication skills and ability to work with clients on-site.
* Full UK driving license.
Benefits
What We Offer
* Certification and training in Safe Working on Lifts & Release of Trapped Passengers (BS7255, LOLER & Safed).
* Opportunities for career growth.
* A chance to work on innovative projects in a growing industry.
* Company vehicle and tools provided for fieldwork.
Salary & Benefits
* Competitive annual salary.
* 30 days UK holidays, including bank holidays.
* Training, development & progression.
* Field-based position.
* Company vehicle for field operations.
* Work-related travel expenses paid by the company.
* Employee Assistance Programme.
* Pension plan.
* Company phone and laptop.
* Opportunity to be part of a fast-growing tech company with many growth opportunities.
* Overtime covered via TOIL or paid, depending on employee preference.
* Bright Exchange Perks & Discounts.
* Bracknell BID Perks & Discounts.
Our employees' dedication is reflected in the fact that 50% celebrated a decade of service last year, and 40% marked 5-year milestones. We are proud of our continued growth and are looking to expand our successful team.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* IT Services and IT Consulting
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