Administration
Job Number: WYK007I
Location: Wykebeck Court Care Home, 543 York Road, Leeds, West Yorkshire LS9 6NH
QC rating: Good
Pay: £12.25 per hour
Contract: Permanent
Shifts: Saturday & Sunday 10:00am - 15:00pm
Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person‑centred care, supporting independence and honouring choice to help our residents live their best lives.
Key Responsibilities
* Act as the first point of contact for all visitors to the home.
* Take responsibility for managing new enquiries.
* Provide advice and support both face‑to‑face and over the phone.
* Conduct show‑arounds within the care home.
* Support the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing.
* Deal with enquiries in a timely manner and ensure daily and weekly tasks are completed.
Key Skills / Qualifications needed for this role
You’ve worked as a Receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people’s lives.
Benefits
Joining Bupa in this role you will receive the following benefits and more:
* My Healthcare – Free access to 24/7 support, advice, and treatment for a variety of health‑related issues, including remote GP appointments, physiotherapy and mental health support
* Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
* Wagestream – Have early access to up to 40% of your earned wages within minutes
* 28 days holiday
* We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
* Long service – For every milestone at Bupa we will reward you with ecards, extra holidays and money!
* Free meal on every shift
* Interest‑free annual travel loan to enable the purchase of public transport annual season tickets
* We offer a range of Bupa pension plans – find out more on our career site
* Parental leave – We have schemes for adoption, birth parents and co parents -find out more on our career site
* Menopause Plan – Specifically designed to empower women to seek advice, choose their treatment and take control of their health
* Access to discounts at a wide variety of gyms and fitness facilities across the UK
Why Bupa?
We ’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.
Unposting Date: 26-Nov-2025, 11:59:00 PM
Care Home Postcode: LS9 6NH
Job: Administration
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