Job Overview:. We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing the daily operations and ensuring the highest level of customer service in our hospitality establishment. If you have a passion for the hospitality industry and possess strong leadership skills, we want to hear from you... Responsibilities:. - Supervise and lead a team of employees, providing guidance and support. - Ensure smooth operations and excellent customer service. - Train new employees on company policies, procedures, and standards. - Monitor employee performance and provide feedback for improvement. - Handle customer inquiries, complaints, and resolve any issues that may arise. - Maintain cleanliness and organization of the establishment. - Collaborate with management to develop strategies for improving efficiency and profitability. - Assist with inventory management and ordering supplies as needed.. Qualifications:. - Previous experience in a supervisory role within the hospitality industry is preferred. - Strong leadership skills with the ability to motivate and inspire a team. - Excellent communication and interpersonal skills. - Knowledge of culinary techniques and food safety regulations is a plus. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Proficient in computer systems/software used in the industry. - Flexible schedule, including evenings, weekends, and holidays.. Skills:. - Helpfulness: Willingness to assist both customers and employees whenever needed.. - Hospitality: Understanding the importance of providing exceptional service to create a positive experience for guests.. - Leadership: Ability to lead by example, motivate others, and make informed decisions.. - Team Management: Experience managing a team of employees, including scheduling, training, and performance management.. - Supervising: Overseeing daily operations, ensuring compliance with company policies and procedures.. - Culinary Knowledge: Familiarity with cooking techniques, food preparation, and food safety regulations.. - Restaurant/Hotel Experience: Previous experience working in a restaurant or hotel setting is highly desirable.. - Bartending: Knowledge of bartending techniques and ability to oversee bar operations.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: 5 days a week, including weekends
Salary: £14 – £15 hourly
Benefits: performance bonus, wage stream, bring your friend to work scheme etc
Starting time: Immediate start!
About First Restaurant Group:
FIRST RESTAURANT GROUP boasts a fantastic selection of restaurants, pubs and bars in London.
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