Job Overview
Your day starts with a clear digital schedule. Each job is pre‑booked, with the member expecting you. You'll carry out: Routine servicing, Diagnostics using advanced mobile equipment, In‑depth repairs you'd normally complete in a workshop, Member advice and recommendations based on your inspection, Vehicle safety checks aligned to RAC standards. And because SMR is structured, you're not reacting to breakdowns – you're delivering planned work that you can prepare for. From day one, you'll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. You'll use your technical skill and problem‑solving ability to get people moving again; safely, quickly and confidently.
A Different Kind of RAC Role: Welcome to SMR – the RAC is known for roadside rescue but this isn't that. Our Service, Maintenance & Repair (SMR) division is a newer, fast‑growing part of the RAC, built to deliver planned, structured repair and servicing directly to members – from their driveway to their workplace car park.
Billericay, Essex – Up to £57k OTE Full Time
Responsibilities
* Routine servicing
* Diagnostics using advanced mobile equipment
* In‑depth repairs you'd normally complete in a workshop
* Member advice and recommendations based on your inspection
* Vehicle safety checks aligned to RAC standards
Why SMR is different (and why techs love it)
* Planned appointments instead of emergency responses
* Consistent workflow instead of unpredictable demands
* In‑depth repairs, not roadside temporary fixes
* Time to do the job properly, with support and parts ordering built in
* Clear schedules using RAC's mobile service platform
Qualifications
* Level 2 qualification in Light Vehicle Maintenance (or equivalent)
* Minimum 2 years' experience as a vehicle technician working on light vehicles
* A full UK driving licence with fewer than 6 points
Benefits and Compensation
* A competitive base salary of £45,378 (inclusive of London Weighting Allowance, if applicable), with on‑target earnings up to £57,000
* A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities
* 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays
* Earnings That Motivate – enjoy a market‑competitive base salary of £45,370, with the opportunity to increase your earnings up to £57,000 through bonuses and premium‑rate overtime. A full‑time 40‑hour week, Monday‑Saturday availability (8 am‑8 pm), offers flexibility and stability
* Opt‑in Guaranteed Overtime – after your first month, you can choose to work extra rest days at £30 per hour. One extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. Your choice – more flexibility, more reward
* Tools to Drive Your Future – get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings
* Time Off That Matters – enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work‑life balance with paid family leave, flexible schedules and practical resources to help navigate personal commitments
* Financial Security & Perks – pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4× salary (10× optional with flex benefits), designed to support you long‑term
* Wellbeing That Works for You – our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it
* Extras That Make a Difference – access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you'll automatically join our Colleague Share Scheme, giving you a stake in our collective success
As an equal opportunities employer, we welcome people from all backgrounds and walks of life. It’s what sets us apart and drives us forward.
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