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Operations director

Cardiff
Permanent
My Choice Healthcare Group
Operations director
Posted: 1 January
Offer description

Overview

Join Our Leadership Team at My Choice Healthcare. Make a lasting impact in care. Shape the future of service quality.

At My Choice Healthcare, we’re proud of our reputation for delivering high-quality, person-centred adult care services across residential, supported living and community settings. Our key aim is to place people at the heart of all that we do.

As part of our continued growth and commitment to excellence, we are recruiting to the pivotal role of Operations Director for Wales. This Senior role will lead our team across ten Care Homes, providing strategic and operational leadership, working closely with the CEO and wider leadership team to shape our services and continue our excellence care provision.

Location: Home-based with significant travel across Mid & South Wales (UK)

Reporting to: CEO

Salary: Competitive with Generous Benefits


Responsibilities

* To provide effective leadership and line management to the Operations’ Managers and their teams.
* To drive standards of excellence through a well motivated and skilled team
* To ensure each resident receives compassionate and person-centred care
* To embed a culture of compassionate leadership across the Homes, which facilitates an environment where individuals can learn safely.
* To manage performance and compliance (regulatory, contractual and organizational) across all Care Homes.
* To drive performance and operational excellence
* To evaluate standards within all new Care Homes (after acquisition) and work with teams locally to embed organizational culture and standards
* To manage the financial performance of the Homes


Requirements / We’re looking for someone who is

* An experienced strategic senior leader with health and social care
* A strong people leader with experience leading dispersed teams
* Influential, builds trust and motivation in others
* Shares our values of compassion, dignity and respect
* Shares in our ambition for growth and the highest standards of care

Apply by 14th January 2026

If you’re interested in being part of a value-driven, forward thinking organisation, then we’d love to hear from you.

For an informal discussion please contact Julia Allen, HR Manager on 07802 444203. To apply send your CV and a supporting statement to careers@mychoicehealthcare.co.uk

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