Job Overview
We are seeking a proactive and organised Hotel and Lettings Assistant to join our dynamic team. This role is essential in supporting the lettings department by providing administrative assistance and ensuring a smooth process for out Hotel, landlords and tenants. The ideal candidate will possess excellent communication skills and a keen eye for detail, contributing to an efficient and customer-focused environment.
Responsibilities
* Assist in managing the lettings process from initial enquiry through to tenancy commencement
* Maintain accurate records of properties, tenants, and landlords within our database
* Coordinate viewings and property inspections, ensuring all parties are informed and prepared
* Handle tenant applications, referencing, and documentation with precision
* Respond promptly to enquiries via phone, email, and in person, providing exceptional customer service
* Liaise with landlords regarding property management issues and updates
* Support the lettings team with administrative tasks such as filing, data entry, and report generation
* Ensure compliance with relevant legislation and company policies throughout the lettings process
Experience
* Previous administrative experience is essential, ideally within a property or lettings environment
* Strong communication skills are required; the ability to engage effectively with clients and colleagues at all levels
* Multilingual candidates are highly desirable to cater to our diverse clientele
* Exceptional organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail
If you are passionate about property management and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Lettings Assistant.
Job Types: Full-time, Permanent
Pay: £12.50 per hour
Expected hours: 40 per week
Benefits:
* Casual dress
* Company events
* Company pension
* Employee discount
* Free parking
* On-site gym
* On-site parking
Work Location: In person