Overview
Join to apply for the Transport Assistant role at ALS. The Transport Assistant will be based at the Laboratory in Sittingbourne and will report to the Regional Transport Manager. As part of the transport team, the Transport Assistant will be responsible for managing the daily collection schedules for drivers, ensuring the needs of both our customers and the laboratory are met.
Hours
Hours Per Week: 40
Days Per Week: Monday to Friday + 1 in 4 on call over weekend
Contract: Full Time & Permanent
Salary: £25,834 + £2000 location allowance per annum
Hiring Manager: Belinda Jackson
Closing Date: Monday 1st September 2025
The day to day
* Provide ALS clients with a point of contact for transport-related enquiries
* Answering telephone calls and respond to e-mails from clients relating to collection requirements
* To be responsible for scheduling ad-hoc collections for the Chatteris, Sittingbourne and Trowbridge sites
* To work closely with the Regional Transport Manager to assist with the routine operations of the team and provide holiday cover when needed
* Generate retail collection schedules as required
* Communicate any relevant information to the Regional Transport Managers which may affect the day-to-day efficiency of ALS’s transport operation
* Working pattern Monday to Friday. On Call 1 weekend in 4 to cover emergency driver issues.
The Essentials
* Excellent verbal and written communication skills
* A logical, organised and systematic approach to work
* Computer literate with good grasp of Microsoft Office and Outlook packages
* Ability to work both as part of a team and alone and perform under pressure
* Good organisational and analytical skills; ability to use own initiative
* Pro-active, ‘can do’ attitude. Enthusiastic and friendly disposition.
* Previous Customer Service experience preferable but not essential
* Have a good understanding of the UK road network
* Previous experience of working in the field of transport would be advantageous but isn’t essential
* Full driving licence.
Our Benefits Include
* Annual Leave commencing at 25 days (rising to 30) plus 8 public holidays (pro rata for part time)
* Ability to Buy annual leave.
* Enhanced Company Sick Pay Scheme
* Salary Progression Scheme based on technical and behavioural competencies.
* ‘Celebrating Success’ Recognition Awards
* Perkbox membership providing access to discount vouchers and wellness hub.
* Learning/study support
* Group Personal Pension Plan
* Car Parking on-site
Working at ALS
The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
Everyone Matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.
Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.
How To Apply
Please apply online and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.
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