Salary: £60,000 - 63,000 per year Requirements: Proven experience operating at Head of / Director level in Digital or IT Operations (interim exposure preferred) Strong background in cloud-first environments, particularly Microsoft Azure Deep understanding of infrastructure operations (cloud & hybrid) IT service management experience (e.g. ITIL frameworks) Track record of stabilising or transforming underperforming operations Comfortable operating in ambiguous, fast-paced environments with immediate impact expected Strong stakeholder management - able to engage at exec level and translate technical issues into business impact Experience managing third-party vendors and outsourced services Familiarity with security and compliance frameworks in cloud environments (desirable) Responsibilities: Provide interim leadership across IT Operations, covering infrastructure & Systems Own the stability, performance, and security of a predominantly Azure-based cloud estate Lead and support teams across Cloud Infrastructure (Azure), Systems / Enterprise Applications, and Service Operations / IT Support Assess current operating model and implement quick-win improvements to enhance reliability and efficiency Drive incident, problem, and change management maturity Ensure robust governance, monitoring, and reporting across services Partner with senior stakeholders to align operations with wider digital and transformation objectives Manage third-party vendors and service providers, ensuring delivery against SLAs Support ongoing or planned cloud optimisation / migration initiatives Technologies: Azure Cloud Support ITIL Security More: We are seeking an experienced Interim Head of Digital Operations to stabilize and lead core technology operations within a Microsoft Azure environment. This hands-on leadership role focuses on ensuring operational resilience, driving performance, and providing clear direction across digital operations during a critical period of change. The role will be based in London, requiring attendance two days per week, with a competitive day rate and a contract duration of 3-4 months. last updated 20 week of 2026