The Engine House, Swindon
Heritage is for everybody, and we are here for heritage. Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.
As a charity we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. We open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Position Overview
We are looking for a Campaign Delivery Analyst to join our CRM & Data Analytics team. This is a 14‑month fixed‑term, part‑time role working 21.6 hours per week, offered hybrid with a minimum of one day a week (Wednesday) at the Swindon office and occasional visits to English Heritage sites or the London office as required. The role will initially require more frequent working in the Swindon office during the handover and training period.
Benefits
* Salary from £43,121 per annum, pro‑rata, depending on skills, experience and location
* 25 days holiday plus bank holidays, pro‑rata, rising to 28 days after 3 years
* Matched pension contributions up to 10%
* Flexible hours
* Opportunity to progress your career within the heritage sector
* Apprenticeship opportunities
* Subscriptions to professional bodies
* Free access to all English Heritage sites for you and up to six friends and family members
* 25% discount in our shops and cafés
* Enhanced maternity, paternity or shared parental leave
* Options to buy additional leave
* An inclusive working atmosphere where everybody is supported from all backgrounds, religions and with different needs
* Opportunities to attend live music and history events
Responsibilities
As a Campaign Delivery Analyst you will ensure that English Heritage can get the most out of the CRM system by ensuring the right communications go to the right supporters at the right time.
Qualifications
* Experience in analysing supporter data utilising industry standard tools and protocols
* Proven track record of producing complex campaign data selections and analysing results
* Experience in specifying and producing meaningful reporting
* Experience in key techniques to support marketing activity segmentation, profiling and mapping
* Experience working with design, research, technical and operational teams
* The ability to build strong working relationships with people across teams and from different disciplines
* Knowledge of FastStats or other fast‑counting tools and associated modules
* Good knowledge of basic SQL queries
* Advanced knowledge of Excel and PowerPoint
* Knowledge of email systems such as Dotdigital or similar
* Experience of GDPR legislation and practical application
Interview Information
Initial interviews will be held in the week commencing 15 December via MS Teams, followed by second interviews via MS Teams or at our Swindon office in the week commencing 5 January. We are looking for someone to start mid‑February.
Contact
If you would like to talk to us, e.g. about workplace adjustments or working patterns, please contact Kate Taylor, Senior Fundraising Data Manager. No agencies please.
Equality, Diversity & Inclusion
Everybodys welcome at English Heritage. We look for every type of person with every kind of skill and experience, and we are committed to making English Heritage an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally, which include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We provide a network of Mental Health First Aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
Legal Statement
We are committed to inclusive hiring. We will not accept applications from agencies. We will maintain compliance with all relevant equality and data protection legislation in England.
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