Join to apply for the Front Office Team Leader role at ibis, ibis Styles, ibis budget.
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Join to apply for the Front Office Team Leader role at ibis, ibis Styles, ibis budget.
Company Description
* Contract Type: Permanent / Full Time
* Salary: £15.04 per hour
* Start date: May 2025
* Apply: Please send your application to
Our mission at ibis London Heathrow Airport is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
Benefits of Joining Our Team
* Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
* Discounted hotel rates worldwide in Accor Hotels
* Continuous learning and development through Accor Academy
* Support for your wellbeing in professional and personal life
* Opportunities to grow across 5000 hotels in over 100 countries
* Participation in initiatives for a more inclusive and sustainable world
* And many more benefits aimed at your growth and personality
Job Description
As our next Front Office Team Leader, you will:
* Develop a strong understanding of each hotel department, facilities, key personnel, daily functions, and upcoming events.
* Assist in training all Front Office employees.
* Manage daily front office operations.
* Handle credit issues.
* Supervise front desk staff and assist with accounting issues.
* Patrol and inspect public areas during evenings to ensure order.
* Control hotel duty keys and floats during shifts.
* Supervise and support the Front Office team.
* Ensure all department policies and procedures are understood and followed.
* Perform any additional duties as directed by management.
Additional Information
You will be part of a dynamic, fun team delivering excellent customer service daily.
The hotel has 356 rooms near London Heathrow Airport, featuring a restaurant for breakfast, lunch, and dinner, along with a large outdoor parking lot.
Fluency in English is essential to effectively welcome and care for our guests.
To help you settle into your role, we will arrange a one-night stay for you to experience our service firsthand.
If you believe you're the right fit for this Team Leader role, please click ‘apply’ now! We’d love to hear from you!
Additional Opportunities
By working at ibis London Heathrow Airport, you join the global Accor network, a leader in hospitality. With us, you can be authentic, work purposefully, grow, learn, enjoy, and explore limitless opportunities. Discover more at heart-of-hospitality.com or on Instagram @heart.of.hospitality.
Our Commitment to Diversity & Inclusion
We are an inclusive company committed to attracting, recruiting, and promoting diverse talent, creating an environment where everyone feels they belong.
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