We are hiring for a Customer Support Executive, an exciting varied position within a friendly professional team providing exceptional customer service and administrative support to valued clients. Using your strong communication skills you will be dealing effectively and confidently with customer enquiries by telephone, email, social and web. Processing orders accurately, liaising with internal departments to support queries the best you can. This is an exciting opportunity to really grow and develop your career within a company that will support, train, and develop you on this journey. You will take great pride and gain pleasure in ensuring the best level of customer service, solving any problems raised and fostering long-term customer relationships which in turn drive revenue. Office based Havant, Monday to Friday Mon-Thus 9am-5pm and Friday 9am-4pm Role duties: * Process customer orders accurately and in compliance with company policy and procedures. * Monitor order status, communicating any issues to customers. * Liaising with customers building solid relationships and providing excellent customer service, ensuring customer care calls are carried out across key accounts. * Respond to customer enquiries providing after sales support, including technical advice. * Accurately maintain records of customer on the CRM system. * Actively seek to increase customer order values through offering additional products and ser...