As a Customer Service Sales Advisor, you will play a key role in managing customer interactions, processing orders, and supporting sales functions. You'll work collaboratively with internal teams to deliver a seamless and professional service that builds customer satisfaction and drives repeat business. Client Details Our client is a dynamic and growing fuel distribution company with its head office based in Southampton. As part of a larger European group, the company combines the strength and stability of a major corporate with the agility and innovation of a medium-sized business. They are committed to fostering a customer-centric culture and developing teams who are passionate about delivering excellent service. Description The key responsibilities for the Customer Service Sales Advisor role are: Respond to customer calls and emails promptly and professionally, meeting agreed service level targets Accurately process customer orders and follow up to ensure expectations are met Work closely with Account Managers and Business Development Managers to support promotional campaigns Achieve and exceed agreed sales targets through inbound and outbound calls Maintain customer records and activity logs in the company's CRM system Identify opportunities to re-engage non-trading customers Collaborate with internal departments to ensure a smooth customer journey Continuously contribute to improvements in service quality and operational processes Represent the voice of the customer within the business Profile The successful candidate for the Customer Service Sales Advisor role is someone with the following: Previous experience in a customer service or sales-based role Proven ability to meet or exceed performance targets Strong communication and interpersonal skills with the ability to influence and negotiate Self-motivated, reliable, and enthusiastic Able to work independently and manage multiple priorities in a fast-paced environment Proficient in Microsoft Office and CRM systems High attention to detail and commitment to delivering quality service Comfortable working in a collaborative, results-driven team Job Offer The candidate for the Customer Service Sales Advisor role will receive: Competitive base salary Commission based on actual sales performance 25 days annual leave Life assurance at 4x basic salary Contributory pension scheme (4.5% employer and employee) Employee perks portal and referral programme Enhanced maternity and paternity leave Company events and a supportive team culture