Unified Communications Engineer
Permanent
York- Hybrid - 2 days a week onsite
The role will be responsible for customer facing Unified Network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing.
Development of the UC network strategy including network design and roadmap.
Day to day operational performance of the UC network to agreed SLAs and KPIs.
Changes to the UC network to meet ongoing business demands.
Experience of running network security.
Proven technical experience of local area networks, internet services, telephone systems, call centre services, mobile services, video conferencing, telephony and other hardware and software.
Experience of working with third party providers of network services.
Unified communications solution delivery and support.
Video conferencing solution architecture and delivery.
Technical knowledge of customer network systems.