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ServiceNow Architect CSM focus Portal, south west london
Client: Innova Solutions
Location: south west london, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
7
Posted:
10.06.2025
Expiry Date:
25.07.2025
Job Description:
ServiceNow Architect CSM focus Portal
Contract
FULL REMOTE FROM (UK, France, Poland, Portugal, Spain)
Seeking an experienced CSM architect to support transversal design topics with a focus on OnePortal integration between Adobe and ServiceNow. Expertise in CSM Portal and integrations required.
Technical & Functional Experience:
* Good knowledge of CSDM
* Strong product roadmap awareness
* Proficiency with Workspaces, UI Builder, Flow Designer
* Experience with integrations using scripted APIs and Integration Hub
* Deep knowledge of the ServiceNow Platform and core features (main applications, shared capabilities, CMDB)
* Portal management and customization skills
* Experience with CSM, data exchange between Portal, CSM Portal, Service Catalog definition and setup
* 10+ years Hands-on ServiceNow experience with 3+ years in CSM & CSM Portal
* Designing and prototyping skills to transform ideas into solutions leveraging SN capabilities
* Strong problem-solving abilities
* Excellent communication skills for explaining complex topics to non-IT audiences
* Proactive attitude to propose help, detect improvements, and optimize
* Team player willing to support and assist when needed
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