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As a Team Leader at Victoria’s Secret, you’ll work alongside a friendly and supportive team passionate about delivering the best customer experience.
No two days are the same, but here’s what you can expect:
1. Customer Experience: Deliver an exceptional experience by helping customers find the perfect products and assisting at the till.
2. Brand Bra Experience: Provide expert advice on bra fitting, sizing, and styles.
3. Visual Merchandising: Own the presentation and merchandising of products, helping customers discover what they need and didn’t know they wanted.
4. Lead by Example: Energize and support the team, ensuring high standards and personalized customer service.
5. Store Targets: Support management in achieving KPIs focused on sales growth and profitability.
6. Store Standards: Maintain store cleanliness and organization, manage deliveries, stock, and safety procedures.
7. Store Operations: Perform opening/closing duties and key holder responsibilities.
8. Executing the New: Assist with product launches, floor moves, and audits, ensuring team readiness.
About you
* Passion for retail: Enthusiastic about all aspects of retail, creating memorable customer experiences.
* Love the customer: Eager to learn and develop your service skills and product knowledge.
* Relationships that count: Want to build valued relationships with team members and customers.
* Collaborate with purpose: Engage actively with your team to share enthusiasm for the brand.
* Team Player: Supportive, flexible, and positive team contributor.
* Fast is fun: Thrive in a busy environment, enjoy multitasking, problem-solving, and collaborating.
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