Job Description
With your expertise in delivering infrastructure solutions, you are a top‑performer in your field. Come on board as a highly appreciated member of a winning team.
As an Infrastructure Engineer II at JPMorganChase within the Market Data Distribution Systems team, you develop knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Through this work you begin to apply your proficiency in a single application or technical methodology.
Job Responsibilities
* Applies technical knowledge to assignments with a defined scope such as testing the performance of the infrastructure and understanding and verifying that requirements were successfully met.
* Drives results, collects and analyzes monitoring data in test and production, and sees assignments through to completion.
* Carries out day to day work assignments with some guidance and within documented parameters.
* Escalates issues to appropriate leaders.
* Develops considerations for upstream/downstream data and systems or technical implications.
* Provides production support for critical market data platforms, ensuring stability, performance, and availability.
* Implements production changes and delivers timely resolution to production issues, including clear root‑cause ownership and follow‑through.
* Develops tools and automation to improve production support processes, monitoring, and overall stability of the market data infrastructure.
* Communicates and interacts efficiently with lines of business during issues or outages, providing clear status, impact, and recovery updates.
* Collaborates with team members to resolve problems and deliver project tasks and troubleshooting efforts.
* Liaises with plan/build teams to ensure a smooth transition from project delivery to business‑as‑usual support for new products and processes.
* Works with vendors to help drive technical strategy, improve service, and resolve recurring or systemic issues.
* Provides advice on and adheres to operational and technical standards, best practices, processes, and procedures.
* Works cross‑functionally and across geographies to meet overall goals.
* Develops and manages key relationships across the firm and with industry/business community contacts to help shape direction and adopt best practices.
* Adds to team culture of diversity, opportunity, inclusion, and respect.
Required Qualifications, Capabilities, And Skills
* Proficient knowledge of hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments.
* Experience with cloud technologies with the ability to operate in and migrate across public cloud, AWS.
* Experience of supporting IT infrastructures.
* Knowledge of and hands‑on experience of market data technologies (installation and support of) used by trading applications, including: LSEG RMDS and EEDs, DACS, Bloomberg BPIPE and MFA, Solace, ITRS Geneos.
* Knowledge of market data feeds and trading content (previous experience with direct exchange connectivity is an advantage).
* Experience in programming/scripting: Shell, Python, Perl, SQL.
* Experience in networking: IP (TCP/UDP/MCAST) and familiarity with switch/routing topologies.
* Experience in operating systems: Linux (RedHat) system administration.
Equal Opportunity Employer
J.P. Morgan is an equal opportunity employer and places a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
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