37.5 hours | Flexible start/finish | Hybrid option | Parking/travel contribution
+ Excellent benefits
Do you thrive in detail-driven environments where accuracy, stock control, and supplier relationships are key? This role is ideal for someone who enjoys keeping operations running smoothly behind the scenes while working closely with suppliers, warehouses, and internal stakeholders, playing a key role in an international organisation where distribution expertise powers essential global industries.
As a Purchasing-focused Customer Support Specialist you’ll play a critical role in maintaining stock levels, placing purchase orders, and resolving supply-side challenges efficiently.
What You’ll Be Doing
* Raising and managing supplier purchase orders within an ERP system
* Monitoring stock levels and ordering in line with demand and stock policies
* Handling supplier queries around pricing, availability, lead times, and delivery delays
* Liaising with third-party warehouses and hauliers to resolve issues such as damages or shortages
* Logging and resolving purchase-related complaints to support continuous improvement
* Maintaining accurate ERP records and communicating updates to internal teams
* Working closely with Supply Chain, Sales, Finance, and Logistics colleagues
What We’re Looking For
* Experience in purchasing, supply chain, inventory control, or operations support
* Strong ERP system experience (JD Edwards, SAP, Oracle, Dynamics, Netsuite or similar)
* Excellent attention to detail and confidence working with numbers and stock data
* Strong communication skills with the ability to build effective supplier relationships
* Highly organised, resilient, and comfortable working to tight deadlines
* A proactive team player who enjoys problem-solving and process improvement
Why Join?
* Competitive base salary with discretionary annual bonus
* 25 days holiday + bank holidays plus additional life-event leave
* Excellent pension scheme, life assurance, and income protection
* Hybrid working model available
* Onsite wellbeing support including yoga and physiotherapy
* Employee Assistance Programme with mental health support, virtual GP & discounts
* Supportive team culture with regular social events
Apply Now
You’ll be joining a business with impressive, modern offices, a collaborative and inclusive culture, and values that genuinely shape how people work together day to day. The environment is professional and supportive and with exposure to multiple areas of the business, this role offers real career progression and the opportunity to grow long-term within a stable, forward-thinking organisation