Were recruiting for aContact Centre Agentto join a busy, fast-paced team on a temporary basis. This role requires someone who can hit the ground running, take ownership of accounts, and deliver excellent service from day one.
Key Duties:
* Processing orders via phone/email (Salesforce & B2B)
* Managing customer accounts end-to-end
* Handling delivery queries, discrepancies & resolutions
* Monitoring stock and liaising with logistics/customers
* Responding to product enquiries
* Supporting technical queries & claims
* General admin, payments, and internal process adherence
What were looking for:
* Strong customer service experience (essential)
* Excellent communication and telephone manner
* High attention to detail and strong IT skills (Excel/Outlook)
* Confident, organised, and able to work under pressure
* Team player with a flexible, proactive approach
Desirable:Contact centre, logistics, or claims experience; SAP/CRM knowledge
Immediate availability preferred due to timescales.
Apply now with your CV. However, if you do not hear back from us ...