Serco, Shrewsbury, England, United Kingdom
Location: Quarry Leisure Centre, Shrewsbury SY1 1RU
Contract type: Permanent, Part time
Working Hours: 17 hours per week covering a mixture of early, late and 1 weekend in 3 shifts
Salary: £13.77 per hour + Excellent Benefits
Overview
Here at Shropshire Leisure Community Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community, whilst helping you to make MORE of every day. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a part time Duty Officer to join our team.
Responsibilities
In the role of the Duty Officer, you will manage all aspects of the facility through the hours of operation, ensuring a high standard of activities with safety and customer service as priorities. The role will involve a high level of customer interaction with high profile sport’s governing bodies and other commercial and corporate organisations, the deployment and supervision of the operational team, maintaining critical operational cover across the site and managing cash handling processes.
In addition, the role will involve assisting the line manager or leading on contractual compliance documents/practices, taking charge, and responding in the event of any emergency situations, ensuring the smooth running of all site operations.
Qualifications
The successful candidate will be a passionate and enthusiastic individual who likes the members of staff, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when needed. To be considered for this role we are looking to hear from candidates who have prior experience and confidence in leading a team by example and working face to face with customers, preferably in the Leisure industry.
It is desirable that you hold a National Pool Lifeguard qualification, as well as first aid, however training will be provided for the right candidate.
What we Offer
* Free membership at the centre plus heavily discounted use of classes and facilities
* Free safeguarding training and DBS check
* Excellent development and training opportunities
* 6% employer matched pension contribution
* Up to 25 days annual leave + public holidays (Pro Rata)
* Life assurance up to 2x base salary
* For all Leisure benefits please see Employee Benefits (moreleisure.com)
Seniority Level
Mid-Senior level
Employment Type
Part-time
Job Function
Other, Information Technology, and Management
Industries
IT Services and IT Consulting
Equal Opportunities
The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.
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