Road Freight Customer Service Coordinator Location: Newtownabbey, Northern Ireland Salary: Up to £28,000 (DOE) Employment Type: Full-time, Permanent Our client, a well-established transport and freight company based in Newtownabbey, is seeking a proactive and organised Road Freight Customer Service Coordinator to join their growing team. This is an excellent opportunity for someone with experience in logistics or road freight who enjoys providing high-quality customer support. Key Responsibilities Serve as the main point of contact for customer queries and shipment updates Manage daily road freight bookings and track deliveries Liaise with drivers, internal departments, and external partners to ensure smooth operations Handle documentation, PODs, and system updates accurately Resolve issues in a timely and professional manner Build and maintain strong customer relationships Candidate Requirements Previous experience in logistics, road freight, or a transport office environment Strong communication and customer service skills Ability to work well in a fast-paced environment and prioritise tasks Excellent attention to detail and problem-solving ability Competent IT skills; experience with transport systems is an advantage What's on Offer Competitive salary up to £28,000 Supportive working environment with opportunities for development Monday to Friday schedule WR Logistics are the 1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy